# 1
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
2005 Chrysler PacificaThe product was well made and easy to use, what more could you ask!
Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.
# 2
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.
The Swagman XTC-2 platform bike carrier arrived very quickly from etrailer and in good shape, the actual carrier box is inside another shipper box, which I'm sure helped with its condition. Assembly was relatively quick and painless, even though the instructions could be a little more thorough. Installing the carrier on the back of our Jeep Patriot also was quick, it helps to have an extra ratchet & 3/4" socket laying around for just this purpose. Installing the bikes takes a little patience and trial and error the first time you try and put them on the carrier. It's easy enough to adjust the wheel holders to fit the wheelbase of your bikes, but for us at least, the challenge was trying to swing the vertical support bar up into position after putting on the first bike (closest to the Jeep). We couldn't angle the bike enough toward the Jeep to have the bar clear the bike. We learned that the easiest way to secure the first bike was to remove the ratcheting frame hooks altogether, put the bike in the carrier, swing up the vertical support bar, put in the pin, and then slide one of the frame hooks down on the bar. The outside bike is much easier because you can set the bike in the carrier at whatever angle you need, not being limited by the back of the vehicle. One thing we did to protect the bike frames was to use some foam pipe insulation as cushion between the frame hook and the frame (see pictures). Once you get a system for installing the bikes, it is very quick to load/unload them. The rack seems to be well made and doesn't wiggle excessively when traveling. All in all a good product for a good price, would definitely recommend it for anyone looking for a platform bike carrier.
# 3
Thule Hitching Post Pro Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches
The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.
# 4
Curt Bike Rack for 5 Bikes - 2" Hitches - Tilting
It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.
We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.
# 5
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
Bought some tail light lenses for my fishing boat trailer good price came quickly Great service put a bike rack also easy to put together takes minutes to put on and takeoff rack $200 cheaper than my neighbor same bike rack then I bought a ball hitch extension 18 inch to keep my wrangler that we Toby hind the motorhome from hitting the back bumper when I make a sharp turn I’m sure that should take care of the problem everything I bought from the trailer our quality products quality service and everything they ship always comes on time personally I think etrailer rocks
Works great with the draw tite hitch I purchased from etrailer. Fits the Pacifica hybrid van very well, and folds up nice for storage behind the rear seats. - Note: the rack needs to be empty and folded down in order to open the rear hatch. All good.
# 6
SportRack Ridge Swing 4 Bike Rack - 2" Hitches - Swinging
Unit doesn't fit a Jeep Rubicon with a spare tire. I tried 4 times and contacted etrailer.com that the unit doesn't work as sold and they offered to sell me a 7 3/4 extension and reduce the load capacity 50%. The length of the 2" hitch needs to be 3" longer for a standard Rubicon to get past the spare. You not going to want to take your spare tire off for the hitch to work. It defeats the purpose. Customer service was excellent, however the product is a flawed design. Can't recommend this hitch. Its also heavy.
Solid rack for half the price of the name brands. Don’t waste your money! Thanks to the extensive reviews on etrailer and a free shipping promotion I took a chance and ordered this along with the three of their crossbars, anti rattle hitch pin and cable lock. All for well less than the name brand rack alone. Shipping was painful. Etrailer said it was in stock but then due to a delay with the manufacturer it took 35 days from order to arrival. I wasn’t in a hurry so I waited patiently, and etrailer reps emailed often to lmk they hadn’t forgotten. I thought some kind of reward for my extreme patience was in order- discount, gift card, free bag of chips- but they politely declined. Oh well. In the end it arrived when they (eventually) said it would, all in one box, in great shape. The rack was super easy to assemble. You’ll need a ratchet or two and you’ll need to crank those bolts to assemble- they don’t just “insert.” But otherwise it’s only a few steps; I had mine hanging on my truck in probably 15 minutes. Swings away and locks smoothly and requires no effort to do so. Everything feels quite sturdy and well made. No rattle on initial test drive either. This will be a once in a while rack at best for our family of four. We have two SUVs so I needed a rack that could get out of the way of the rear hatch WITH bikes on it. This will do that. And now I don’t need to stuff four dirty bikes into the back of my truck, getting them all tangled and scratched!
# 7
Yakima HangOut 3 Bike Rack - Trunk Mount - Adjustable Arms
Service was excellent. Won't be using the rack until it warms up a bit.
I have a 2017 Acura RDX. I had to be creative for the hooks and straps to work. The lower strap hook is not compatible with my hatch. And I really didn't want to have them hook under my plastic bumper, so I shut the straps in the hatch and hooked them to 2 hooks I have in the trunk. Works perfect. A picture is attached. I have a Cannondale Bad Girl, which is the dumbest bike ever designed ( but that is a different review forum) so I had to be creative getting it mounted like I usually do. Works great. The only reason I gave this a 4 star is because I don't believe the hooks are really compatible with the RDX, unless you have an awesome spouse willing to get shut in the trunk and place the hooks for you while you tighten from the outside. etrailer.com has the best customer service I have dealt with in a while. Fantastic crew!
# 8
Saris Freedom Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
I had to put my electric bikes into this rack, backwards, to make them fit. Not ideal, but it works.The receiving 'trays' that are intended to provide support for holding the bikes, by being placed under the bike tires, are forced to be moved to a location that is not directly under the bottom of the bike tires. While it works in this manner, it is not ideal.For the support that attaches to the diagonal bike frame, we had to remove it from the vertical rail of the rack. We reinstalled it, upside down, because that's the only way we could make it fit, or 'grab', the bike frame. Again, we made it work, but it's not ideal. We chose to keep the rack because it was so much less expensive than the Thule rack we considered buying. The bike shop owner didn't agree with us. He observed that we are putting $3000 worth of bikes on the rack and risking that investment. So far, no problems, other than the ill-fitting installation.
With a few adjustments this rack has delivered. Needed to add additional strapping since the provide straps for securing the bikes to center bar were not long enough due to my ebike design (Velotric). My bikes are step through with a thick frame so provided straps won't fit. Simple adjustment with strapping resolved minor issue. Speed of 73 mph on the highway and some bumpy VT roads and this rack performed.
# 9
Hollywood Racks TRS Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Wheel Mount
Very Happy with the rack but disappointed lock was not included. Just purchased but had to pay $4.99 shipping.
My husband and I have been raving to each other about how the etrailer site was the best site we have ever visited and ordered from, the information given was more than thorough, the prices were good, the customer service was speedy and knowledgeable, the shipment came faster than expected. The bike rack was high quality, easy to put together, fits our vehicle as the etrailer rep said it would, the bikes are easy to load and tilt, and it all travels securely. The shipment came without the hitch and bike locks, but etrailer immediately contacted the Hollywood company who honored their part list and sent it in time for our trip. Two etrailer reps kept in contact with each other and us through it all. We are extremely satisfied all around and wish we had this experience with all other businesses!
What our customers are saying:
"I purchased a hitch, wiring harness, bike carrier and bike adapter for a newly redesigned 2007 Hyundai Santa Fe. Everything arrived in a matter of days and either fit or worked perfectly. Great prices, quality and service support. Rest assured, I'll be recommending you to anyone who asks. Thanks again."