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Upgrade your RV kitchen with this stainless steel over the range convection microwave. From quick snacks to hearty meals, enjoy deliciously easy cooking wherever the road takes you. Exhaust fan has 2 speeds to keep your kitchen fresh and smoke free.
Features:
Specs:
Customer Satisfaction Score:
71% were satisfied with this product
29% of customers were not satisfied
Ratings & Reviews
previously. No staples to keep the flaps closed all corners taped, bottom and top totally taped closed and the sides had previous tears. When I cut open package the styrofoam was totally broken up as if the microwave had been previously lifted out numerous times.
Now the microwave, forward right corner was bent rearward and all the vent plastic moldings were broken. Left side of microwave side panel was dented in as if it had been kicked previously, and paint chipped. The back panel was dented in behind control panel and the tack welds were all broken down the welded Seam of the corner. And this was suppose to be a “new” item sent to me.
It would appear to me, since I have worked in logistics and shipping for over thirty years, that this item was a previous returned item, possibly several times for damage and your “PROFESSIONALLY TRAINED” personnel aren’t worth two shits at the jobs your upper management assigned them too.
I do have the names of the these people who I ordered from, who was assigned to ensure the package was new and serviceable, and the person who was in charge of shipping the item to me, that’s the SOB that should be “FIRED”!!
Please feel free to contact me if you really want to know what I think of the quality of work or much less the Quality Control of the people who run this ETRAILER business
The only person who seem to know two shits about her job was the lady I talked to about returning this piece of crap. She was helpful but I could tell her ability was limited on how much she could help me by company rules and regulations.
Now the real shit about it all, she told me I would be responsible for getting it back to UPS for return and to get my refund. Which little did they know, all I have to do is call credit card co and dispute charge for failure to send proper item that was ordered. I had to drive 50 miles round trip to drop this crap at a ups facility so it could be returned. That cost me $14 in gas because most these worthless people couldn’t even do there jobs right the first time!!!
We bought this unit and on delivery the unit was not functioning on the convection oven settings. We tried to contact a warranty service repair representative for this unit with no success. We even contacted etrailer with no success in there recommendations. I ended up that etrailer exchanged the unit for a new one again but this cost we shipping of $[XX] and the cost of removal and remounting again. I would recommend that anyone try to buy locally where you can get service on these units as etrailer has no way to help with repairs or service.
First I was shocked after ordering this oven at 3:30 in the afternoon that it was on my doorstep by 10:45 AM the next day with standard shipping. I live in Utah! As usual the customer service at eTrailer is outstanding. This replacement oven is the same brand as the one I am replacing which I honestly did reluctantly because of the issues with door switches and blown fuses the old model was known for. My initial motivation was the fact that the replacement model had the exact same footprint making the install easier. First impressions with the new model is that High Pointe seems to have improved on prior weaknesses. The door is not as difficult to open and close, the LED lights are a big improvement and the unit operates much more quietly. There are also several new features like sensor reheat which are welcome. I just hope that this one lasts longer than our last one.
I ordered this Microwave Convection Oven and the first one came in damaged in shipment. Alex and the crew at Etrailer got busy and arraigned to have the old one picked up and returned. I didn’t have to do a thing. Then Alex arraigned to have a new one immediately shipped to me asap, in a double layer box and it arrived promptly and undamaged. Thank you Alex and the crew at Etrailer.
The first unit we received was damaged during shipping. Etrailer sent a return form had unit picked up. Three days later we received the replacement unit, which I asked to be double boxed to help prevent the unit being damage during shipping. The unit arrived in perfect condition and was a perfect plug and play fit to the one we had to replace due to a power surge during a storm. Customers service was great and very responsive and keep me in informed of our new shipment and delivery date.
Terrible experience with this microwave. The convection oven is worthless takes forever, the microwave itself cooks the food in the middle. Just didn’t have time to replace it
I’m bought this to replace an older GE High Pointe convection/microwave oven in our Renegade RV. It is an exact fit including the wall mount and existing screw holes in the side cabinets. It literally took longer to unpack the new oven from the box than it did to install it.
Works as expected
Fit perfectly as a replacement to the previous High Pointe non-convection model. Has greatly enhanced our ability to bake and cook meals as a substitute for the less than efficient RV gas oven.
love it, beautiful interior and large open area. two lights light up area below microwave. brilliant.
I had a horrible experience when I purchased a replacement Microwave for my fifth wheel. I purchased the microwave (combination microwave and convection oven) and installed it in my permanently parked fifth wheel on my lake property. The microwave worked fine. I left the next day, and returned a two weeks later. This time I went to use the convection feature, which failed to work. I call etrailer and they stated it was a warranty issue. They could not ship me a new one and pickup the original. I spoke to warranty and found out I would have to pay shipping both to their warranty center, plus send them money to ship it back. My lake property is approximately 60 miles away from the nearest shipping facility (UPS or FedEx). This is a very large microwave and I estimated the cost to ship it both ways would have ranged from $[XX]-$[XX] Plus I would have been without the use of the microwave for weeks if not a month or more.
I would highly recommend not purchasing any electronics from etrailer.
Works well. The display could be bright er.
Exactly same fit, working great
It was a great purchase and working just perfect. We are very happy with our purchase! Thank you so very much eTrailer, you made our purchase very easy!!!
etrailer did an excellent job, UPS shipped the Microwave and it was delivered with damage, the exterior of the box looked like UPS drug the box behind the UPS truck. etrailer took care of everything sent the replacement microwave and double boxed.Great service from etrailer! The next time i need parts, appliances ect. i will shop etrailer first. Thank you etrailer

Victoria H.
1/22/2025
I'm so glad we were able to turn this experience around for your Ronald! Whenever you are ready for your next RV upgrade, we will be here to help. Feel free to share a photo of your replacement microwave fully installed.
Have had for only a few days and so far so good. Came with 3 dents. Only one shows. Hopefully the damage/mistreatment during shipping has not affected the preformance but we have not tried all the settings yet.
This unit has some issues. True temp when you are running on convection oven, it is 25 degrees cooler at any temp set. Panel has no back lights, so when you try to pick what temp you want you either have to remember or use a flash lite.
I would find something else.
Very happy with 3 day delivery to our somewhat remote campground. Replacement for failed microwave in RV, fit perfectly on existing support bracket. Works great!
Ordered, received damaged. Immediately called customer support, gentleman (James?) was very friendly and helpful! We talked I said it has damages that will not be seen I’ll try it out, after installing I turned lights on good, tried fan next and made a heck of a lot of noise. Called same gentleman and he said please box up and I will send you a return label, and will ship you a new one double boxed as soon as stock comes in. I shipped old one off and in less than a week without me calling to remind them a new double boxed replacement showed up at my house last night and I installed this morning.
Very very happy with customer service the knowledge and friendliness is far better than I had hoped for
The Highpoint convection microwave that I purchased was an exact replacement for the original unit in my motorcoach, as promised. In addition it was delivered in excellent condition and on time. It was really nice dealing with this company.
This is a direct fit for the older High Pointe Over the Range RV Convection/Microwave oven. It was easy enough to install and I didn't have to modify anything.
The newer High Pointe Convection/Microwave has some nice features that our old unit didn't have. The first is the bright white lights under the microwave that have two intensity settings. The oven also has a higher max temperature of 450F.
I know a lot of folks don't like the High Pointe, but we had our original unit since 2014 and it worked good for the entire time until it finally failed and kept blowing internal fuses.
There are a few companies that come close to the customer service provided by etrailer. If they sell the product I need, l buy it from them.
Item received works as advertised. Very pleased. Only problem was how the unit was packaged for shipping. I had to return and item was replaced
We had a High Pointe before and loved it! This made the install easy!
Microwave seems to function properly but when arrived the box was banged up and the back of the microwave was bent a little. We decided it wasn't that big a deal and installed it anyways. Now that it is installed we realized the back wall inside the microwave is slightly bowed in as well as the whole microwave is slightly racked towards the bottom left corner. This causes the bottom left of the door to slightly rub on the wall when we open the microwave door. It is still functional and such a pain to ship back We just decided to deal with it.
only rating a 4 because the oven was a perfect fit and looks great, when ordered from online it was delivered a day later than what was advertised. When opening the box there was damage to the left side panel and top right corner. luckily i was able to straighten the top so it would fit flush and because it was in a cabinet you don't see any defects. so far the oven works fine and looks great.

Robert
5/14/2026
so far it has been working great, no issues

Condition: Badly Dinged
Notes: Item has minor cosmetic dings/dents.
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Chris
9/21/2025
Works well. Takes a little longer to convection cook than what recipes say.