# 1
Roadmaster Falcon 2 Tow Bar - RV Mount - 2" Hitch - 6,000 lbs
The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.
In February 2016 I bought a used Class A Motorhome with came with a Roadmaster Falcon Tow Bar. After a couple of trips around the country in my motorhome, I quickly realized why the majority of motorhomes I saw had a vehicle in tow. I searched for a decent tow vehicle and in June purchased a 2003 Chevy Tracker. I didn't know anything about Raodmaster or the quality of their products so I started reading reviews from satisfied owners and quickly realized I had a very good tow bar so I researched what I needed to hook it up on my Tracker. I got acquainted with eTrailer when I purchased the Base Plates to attach my Raodmaster Falcon tow bar to my Tracker. Derek at eTrailer was very helpful and took the time ensuring that I had the right parts to use with my used tow bar. The customer service I received was outstanding. I actually received my base plates the next day with free shipping! The installation instructions were clear and concise and I installed the base plates in about 1 hour and was ready to go. I took several trips (about 4,000 miles) with my Tracker in tow behind me and never had any issues. My Falcon Tow Bar I got with my RV is at least 10 years old and I considered buying a new one but I didn't want or need to spend the extra money since there really wasn't anything wrong with it. Then my last trip of the year (end of November) I was about 75 miles away from home running 75 mph (in traffic), when my Tracker (in tow behind me) was rear-ended on the highway. This accident could have been catastrophic but it wasn't. My old Falcon Tow Bar absorbed the majority of the impact! Needless to say, the tow bar was destroyed but the RV and Tracker never let go of each other. After settling up with the insurance company and fixing my Tracker, when it came time to buy a new tow bar, the Roadmaster Falcon II and eTrailer was a no-brainer. In my opinion, the quality of the Roadmaster product saved lives last November!
# 2
Roadmaster StowMaster Tow Bar - Coupler Style for 2" Ball - Car Mount - 6,000 lbs
The adjustable arms make this tow bar simple to hook up and disconnect. I can pull up behind our RV and hook up in about 3 minuets (including the wiring for our break buddy and putting the transfer in neutral). Disconnecting and stowing the bar is even faster. Although is tow bar is locked to the baseplate and folds flat it is so easy to remove I end up taking it off and putting it in the back when we will not be towing.
I was slightly nervous that this would be difficult to take on and off if I wasn't on flat ground. So for I have not had any issues and I really like that it hooks up to a 2 inch ball. My jeep has a lift on it and getting things level was easy with and adjustable height mount.
# 3
Roadmaster Sterling All-Terrain Tow Bar - Non-Binding - RV Mount - 2" Hitch - 8,000 lbs
First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.
Great product. Everything works well....it's solid, durable and well built. The only complaint I have is the two plated bolts that hold on the tow vehicle knuckles are rusting and look terrible. I'm going to have to paint them I guess.
# 4
Roadmaster Falcon All-Terrain Tow Bar - Non-Binding - RV Mount - 2" Hitch - 6,000 lbs
Awesome hitch! Fills up easily and nicely. Easy to operate and not terribly heavy to handle if you need to store it.
We have towed our Jeep almost 2,000 miles since installing the recommended parts from etrailer and it has worked perfectly on every connect and disconnect along the way. Tows beautifully, even at 70 mph. Excellent customer service and helpful videos from these folks. Would recommend to anyone needing help with parts and guidance in towing their toad to give them a call.
# 5
Roadmaster Tracker Tow Bar - Coupler Style for 2" Ball - 5,000 lbs
Quick "free" ship (24 hours), easy install (once substrate work on vehicle completed, only takes 10 minutes), quality appears excellent. Still need "hitch up" restraint, safety cables and wiring harness.
I purchased both the parts of the tow system. I just purchase a Jeep Grand Cherokee (99) to pull behind our motorhome for week end trips. We just returned from the first week-end with access to a vehicle to move around the area, and short trips to town. It adds a wonderful dimension to the experience. This system allowed us to pull this vehicle with our motorhome, and I can say it pulled as if there was nothing behind me. It was quick to hook up, and easy to un-hook. My labor time to install was about 2 1/2 Hours, and went smoothly. This is a wonderful product, and works as desired. I have attached photos of the After installation, and the camp-site we stayed at, (proving we made it)
# 6
Roadmaster Nighthawk All-Terrain Tow Bar w/ LED Lights - Non-Binding - RV Mount - 8,000 lbs
We traveled 7,200 miles last winter pulling your 2023 2 door Jeep Wrangler and it performed Excellent. I did buy the optional cover which I think this is a wise investment to protect it when parked.
When I called etrailer with my concerns about purchasing a tow bar to flat tow my Grand Cherokee. I did not have a brand in mind other that what I read about in magazines. I was helped in making a decision on purchasing a RoadMaster tow bar along with all the electrical wiring needed to do the job. Everything came as described and was told if I had any problems what so ever to call for help. None needed but was good to hear knowing i had back up. I have used this tow bar and hook ups for around 10 or so camping trips. Mostly from Maryland to Myrtle Beach SC. No problems what so ever. I highly recommend etrailer and the RoadMaster lighted tow bar, wiring and bracket for my Car.
# 7
Roadmaster StowMaster Tow Bar - Coupler Style for 2-5/16" Ball - Car Mount - 6,000 lbs
Nice, solid product. Easy to install and remove. Sliding action is very smooth, easy to extend and fold. My hitch coupler is slightly different design than shown but seems very heavy duty.
Absolutely fabulous
# 8
Roadmaster Nighthawk All-Terrain Tow Bar for Blue Ox Base Plate - Non-Binding - LEDs - RV Mount - 8K
Quick delivery and the tow bar was well packed and configured for my Blue Ox base plate. Thanks
Awesome Design. I love how everything is tucked away. It would've been nice to have some quick-connect points for the safety cables and pigtail when the Tow-Bar is in storage mode. As opposed to just wrapping the loose items and hooking back to themselves (seems tacky compared to the rest of the engineering). Beautiful Product!
# 9
Roadmaster BlackHawk 2 All-Terrain Non-Binding Tow Bar - RV Mount - 2" Hitch - 10,000 lbs
Easy to hook up our toad ( Jeep ). I can connect or disconnect in about 2 minutes all while standing. Stays right behind our RV and you only know its back there when you look in the rear view mirror. I would buy this again.
I have been using this to tow my 1997 F250. It tows great and no question, it is beefy enough. I left four stars because you have to spray it with a lubricant almost every time you use it to keep it from binding when you want to disconnect it. It works great as long as it’s lubricated. This is the only tow bar I have used so I am not sure if binding is normal or if this is works better than others. It seems like it it an issue with all tow bars. I am happy with this bar but there is always room for improvement.
# 10
Roadmaster Falcon 2 Tow Bar for Blue Ox Base Plates - RV Mount - 2" Hitch - 6,000 lbs
I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!
Even after I complained to you that I had been -- falsely -- told you do not supply a Blue Ox base plate for Malibus and bought a Roadmaster, you send me a Roadmaster tow bar with some other brand's connectors. I will shortly send you a photograph of the base plate connection I have and expect you to send connections that match it.
# 11
etrailer XHD Non-Binding Tow Bar for Roadmaster Crossbar-Style Base Plates - RV Mount - 10,500 lbs
etrailer has been just what I need it as a first time tower of a Rv tow car there experience and courtesy of helping someone with no experience has been a huge relief with something so important there help was invaluable all the way through Thank you so much
Very easy to use and handled as well as I expected.
# 12
etrailer SD Non-Binding Tow Bar for Roadmaster Direct-Connect Base Plates - RV Mount - 6,000 lbs
Outstanding product and even better customer service! Two backyard mechanics installed baseplate and braking system with just one call to confirm proper wire connection. Total package works great.
I've used it three times, and it's been great. Easy and quick to hook up, and unhook, to my Ford Escape Hybrid. I like the way it stores up against the motorhome. All the good things they said about it on this website were true!
# 13
etrailer SD Non-Binding Tow Bar for Roadmaster Crossbar-Style Base Plates - RV Mount - 6,000 lbs
One word. Fabulous! The SD tow bar is a superior product. I don't want to say bad things about the most popular tow bar out there, but etrailer SD is just better engineering. Watch the video for the product. My Roadmaster base plate was installed by Dave C. Of [company] with great expertise. See the pics
The etrailer XD non-binding tow bar is and Excellent product. I received it a few days after placing the order with Sara R. At trailer. She was very knowledgeable about what all the equipment that I had ordered for my setup. Thank you Sara.
# 14
Roadmaster StowMaster Tow Bar - 3" Lunette Ring - Car Mount - 6,000 lbs
Having used Roadmaster products for years imagine my surprise when after using my new hitch for only a month the right arm came apart while towing my car. I happened to be looking at it and was able to coast to a stop during a slight uphill grade which prevented my car from any further damage. As it turned out the bolts which hold the arms on had fallen out. Why I don’t know. I was able to use a temporary pin in the slot which allowed me to get to a hardware store where I replaced ALL the bolts holding both arms with grade 8 bolts and nylon locking nuts. The arm slid on the road, ground down a small corner and scuffed the paint but did not compromise the integrity of the hitch. The design works flawlessly even if the quality control could use some closer monitoring. All in all it’s still a great product. As you can see from the photos I doubled up the nylon locking nuts and have had no problems since.
Very satisfied with my etrailer experience William was very professional and knowledgeable I will definitely be a return customer
# 15
etrailer XHD Non-Binding Tow Bar for Roadmaster Direct-Connect Base Plate - RV Mount - 10,500 lbs
First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.
Painted parts have peeled away, and the polished shafts have rusted and corroded superficially.
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