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# 1
Thule Hitching Post Pro Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches
After returning a rack to a local shop due its wobbly and difficult-to-load bikes, I went to good old etrailer.com where I have bought numerous items previously. Our Thule Hitching Post Pro showed up promptly and within 30 minutes I had it attached to my Suburban. The rack is strong, ridged and very well constructed but what stands out in this purchase was the customer service at E-trailer, especially Rebecca N. We bought the 4-bike rack to have for a planned trip and I had concerns about having it on time, but the Customer Service people stayed right on top of our order and we had it in plenty of time. Thanks Rebecca & associates in CS!
The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.
# 2
Swagman XTC4 Bike Rack for 4 Bikes - 2" Hitches - Frame Mount
If you've done any research or read any of the other comments on either this rack, or this seller...rest assured they really are as good as everyone says! I ordered my rack on around 4pm est on a Friday afternoon and within an hour I received an email that said they have shipped my product AND upgraded to priority shipping. Can't say enough positive things about the customer service! When the rack arrived, it took me a little over half an hour to get it set up. Probably would e been faster if I were even slightly mechanically inclined (or if didn't I didn't have to borrow a socket wrench from my neighbor). We finally had an opportunity to load up the bikes and head out for a ride today. As others have said, the first time you load up your bikes, it's kind of like a puzzle to get them situated. Took about 15 minutes. This rack is awesome! Very sturdy and the bikes were very secure. Only racks I have had in the past were rooftop fork mount racks. This is so much easier! On e we got to the trail (over an hour drive) getting the bikes off was a piece of cake. Afterwards, it was time to load them back up and it was less than 5 minutes to get them all on and ready to hit the road. There were other 4-bike racks on the website, but this one had enough great reviews that I felt comfortable making the purchase. After the fact, I'm very glad I did! I can't imagine the $800 rack can be that much better than this, and I highly recommend this for anyone looking for a 4-bike platform rack. I will definitely recommend this rack and etrailer.com to everyone I know.
Rack is very sturdy and heavy duty. Instructions were terrible. Locking hitch pin would not thread correctly and ended up damaging it. Thankfully the threads on rack were fine and I was able to use the non-locking threaded pin. Would like a replacement locking pin ASAP
# 3
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
It works great! Easy, quick, you know. One needs to screw in the hitch bolt, for some reason, before latching it. Other than that, it makes going bike riding way easier.
I like the overall design of this rack, but unfortunately after hauling a couple bikes around for a while the point where the crossbar connects has apparently rounded off so the rack swings back and forth. I've used rope to tie the ends of the rack to the car to stop this from getting worse, but it's inconvenient. Note: the hitch connection itself is good and solid, but the point where the crossbar connects to the bar coming from the hitch has gotten loose and there's no way that I can see to tighten it.
# 4
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
This bike rack is very well built and was easy to assemble the parts. I recommend this rack.
So far so good. It is exactly what I thought it would be... So far no surprises. I received it and had it installed within 15 minutes. It's installed on the front of a Ford E350 van which is built out as a Coleman RV. I was worried about clearances but as the pictures show that is not a problem at all.
# 5
Curt Bike Rack for 5 Bikes - 2" Hitches - Tilting
It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.
We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.
# 6
Kuat NV 2.0 Base Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount - Matte Black
I've taken this rack all over New England on the front of my Dodge Ram 3500 pick up truck with a truck camper. I had no idea it was possible to love a bike rack so much. After one drive I didn't ever worry about it again. So nice that it locks up when I am camping or taking a quick stop for food on the road. So glad I bought it from etrailer. They totally help me pick the perfect rack for my challenging set up.
Still very new, but what an awesome bike rack! Assembly was a snap and the rack is rock-solid when you secure it to the hitch receiver. etrailer was amazing too - excellent communication, price and fast, free delivery. Overall I am extremely happy with the rack and service!
# 7
Rhino-Rack Bike Rack for 2 Bikes - 2" Hitches - Tilting
The unit ‘s simplicity is a real plus. It takes less than 3 minutes to put the rack on the vehicle. It is well built and very durable and has a nice feature that allows you to open the rear hatch for SUV owners without removing the rack.
I purchased this bike rack a year ago and I use it A LOT. I had to buy and install a stabilizer because without it, the unit would sway back and forth even without a bike on it (very noisy). This makes removal more cumbersome but since I keep the hitch on year round it doesn't matter to me. The tilting function is fabulous allowing easy use of my RAV4 hatchback. I can even tilt it down with a bike on it. I got the 2 bike hitch. Plenty of room for two bikes to fit without rubbing. Lastly, the hitch has a sizable through-hole on the bottom to thread a good sized cable so I can lock my bike up. Sturdy. I highly recommend.
# 8
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!
What our customers are saying:
"Found your site on google, after a quick search I found the bike rack I wanted at a great price. Placed my order, and just under a hour 3 emails,1, order recieved,2, order in stock,3, order shipped. Never have I had such luck with a online shop. Thank you"