Most Popular Roadmaster for 2002 Ford Explorer

I am very happy with my resent purchase of the Roadmaster Falcon 2 Tow Bar and the Roadmaster XL Base Plate. It took me about 3 hours to install the base plate. The directions that came with the product and the instructional video on etrailer.com were a big help. The Falcon 2 Tow bar is easy to setup and use right away. I will be towing a 2015 Ford Explorer behind my RV. I have not used the setup with my RV, but I did tow the Explorer around the block a few times with my F150, just to see how it all hooked up. It was incredibly easy. Way better than dealing with a tow dolly, like I have for the past two years.

This tow bar is a beast! I'm replacing my existing one (same model) after over 20,000 miles of pulling a Jeep Cherokee behind a class A motorhome. It has taken a beating on a trip to Alaska and back to Texas, including an incident where the wind blew me off the road and put the Jeep on 2 wheels. A frost heave that bent the RV Tow receiver but not the tow bar. As well as a car driving into the back of the Jeep while I was towing at 65 mph. Can't say enough about the quality and durability of this product!

Excellent product, heavy duty and well built. So well built it has a cross-bar system in it that wasn't required for my recommended base plate. Seems to be a lot of extra money for something that can not be used with the products recommended.

Great heavy duty tow bar. Nicely made. My only complaint was that I purchased a base plate kit that does not need the tow bar cross support, but I did not see a version without it. It must add to the cost as it is a very complex weldment, but now I have a heavy piece of steel that is of no use to me.

Arrived quickly and well packaged. Took less than an hour to install on the RV with the included safety cables and wiring.I haven't pulled our Bronco with it yet but the tow bar appears to be well built and a quality product.

First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

This is a great towbar! I deliver motorhomes professionally and I did use a Blue Ox that went into the receiver hitch that I had to move from hitch to hitch rain or shine. Now all I have to do is put my small lightweight pintle hitch hook into the receiver and just quickly drop this lunette ring onto it easily, but when I’m not using this at all it’s so easy to just remove the whole towbar from my vehicle. I also like how easy it is to fold up so that it’s all compact and out of the way when it’s stowed on the front of my vehicle. This makes my hooking up and unhooking so quick and easy. The only thing I don’t like is when I end my trip on a downhill or slightly turned it’s hard to get this towbar off of the pintle hitch by myself, but I have done it every time with a little back and forth moving of my vehicle.

I am using this on the front of a UTV to pull around so it is plenty strong for that and is working good. I ordered the pintle version so that I could fabricate a clevis style hitch and use a hitch pin to pull behind a pickup or tractor. I only gave 4 stars because the latch on the left sider sometimes has a hard time latching. I don't know if there is a way to adjust the lock or not.

The product quality is excellent and very easy to use. We've had no issues with the installation or towing our F150 behind our motorhome. Easy to remove or attach with just one person.

If you are thinking of towing a car this is the company to see. Just installed a base plate and tow bar to my Toyota. Took just 2 hours. With the video and instructions, no problems, very easy. Customer support excellent, very helpful. If you don’t think that you can do this install yourself, think again. I would recommend this tow bar, with the telescoping arms connecting to the car is very simple and secure. This is a 5 star product. Thank You

A great product...... easy to install.....easy to use.....As advertised..... Ordered on a Monday and received it on the 3rd day.....Its everything I was hoping it would be...Pricing was also the best......When it comes to Prices and customer service Etrailer lives up to their name....I’ll be using it on our Reneagade Explorer and 2017 Ford Edge.Thanks

Great tow-bar! Easy to use. Love ?? the lights. We tow a Ford Explorer. Great tracking, no bounce or uneven feel. Excellent performance. Love that it’s packaged with what you need and great information on use & care.

Our Geo Tracker towed perfectly, even through very rough road construction in the Los Angeles area. I hardly noticed the car behind my van. At highway speeds and passing semis the car never swayed or had any problems. I would recommend this towing your car. We have over 3 thousand miles on it so far.

I purchased both the parts of the tow system. I just purchase a Jeep Grand Cherokee (99) to pull behind our motorhome for week end trips. We just returned from the first week-end with access to a vehicle to move around the area, and short trips to town. It adds a wonderful dimension to the experience. This system allowed us to pull this vehicle with our motorhome, and I can say it pulled as if there was nothing behind me. It was quick to hook up, and easy to un-hook. My labor time to install was about 2 1/2 Hours, and went smoothly. This is a wonderful product, and works as desired. I have attached photos of the After installation, and the camp-site we stayed at, (proving we made it)

We've been towing our Jeep Grand Cherokee for about 8 months now with this tow bar and it's worked flawlessly! We've been places where the coach and Jeep are not perfectly aligned putting the attaching pins in a bind, but with a simple release of the handle it would release the arm and unbind the pin. Super easy to use. I highly recommend the Nighthawk All Terrain, Non-Binding tow bar. OH! The LED lights along the arm make it look great too!!

Very nice tow bar. I like the way it stores on the back of my motor home.

Really well built. Great service from etrailer.

On the road in our RV when I discovered our 3yr 7mo Blue Ox Tow Bar had a failure that I was not going to be able to use again. I call Willian S at etrailer about getting a new Blue Ox Tow Bar and having it shipped to a nearby UPS store. William checked to ensure it would be delivered before our scheduled departure. Not only did he assure me it would meet the timeline but he checked it after shipping to make sure it got here. Also he checked about a “like new” tow bar which saved me ~$500. Thanks for keeping me on the road without delay!

I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!

Fits perfectly. Speedy and easy ordering!

The wiring kit for the tow base kit was very well engineered and works very well. The videos for installing the base plate we're awesome step by step process and was very easily accomplished by someone with just a wrench and a drill and a few tools.

Would have gave it a full 5 stars if it would have actually fit into the receiver. Tried both my extension receiver and the OEM 2 inch receiver. Would not budge. Had to grind off the powder coating and then some. Now I need to then repaint to prevent rusting. I would have returned this if I didn’t need it now. Better quality control is needed on the e trailer brand. Guess I know it won’t rattle, lol. Buy a mainstream brand.

etrailer has been just what I need it as a first time tower of a Rv tow car there experience and courtesy of helping someone with no experience has been a huge relief with something so important there help was invaluable all the way through Thank you so much

Very easy to use and handled as well as I expected.

Fantastic customer service and delivery of my tow package in time for Christmas to me !!!

I have purchased other items from etrailer and as usual the delivery is easy to follow and produce as advertised.

Nice, solid product. Easy to install and remove. Sliding action is very smooth, easy to extend and fold. My hitch coupler is slightly different design than shown but seems very heavy duty.

Absolutely fabulous

One word. Fabulous! The SD tow bar is a superior product. I don't want to say bad things about the most popular tow bar out there, but etrailer SD is just better engineering. Watch the video for the product. My Roadmaster base plate was installed by Dave C. Of [company] with great expertise. See the pics

The etrailer XD non-binding tow bar is and Excellent product. I received it a few days after placing the order with Sara R. At trailer. She was very knowledgeable about what all the equipment that I had ordered for my setup. Thank you Sara.

First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

Was simple to install. The only hard part was installing the backing nut with the wire handle. That could be done different.

Having used Roadmaster products for years imagine my surprise when after using my new hitch for only a month the right arm came apart while towing my car. I happened to be looking at it and was able to coast to a stop during a slight uphill grade which prevented my car from any further damage. As it turned out the bolts which hold the arms on had fallen out. Why I don’t know. I was able to use a temporary pin in the slot which allowed me to get to a hardware store where I replaced ALL the bolts holding both arms with grade 8 bolts and nylon locking nuts. The arm slid on the road, ground down a small corner and scuffed the paint but did not compromise the integrity of the hitch. The design works flawlessly even if the quality control could use some closer monitoring. All in all it’s still a great product. As you can see from the photos I doubled up the nylon locking nuts and have had no problems since.

Very satisfied with my etrailer experience William was very professional and knowledgeable I will definitely be a return customer