Most Popular Roadmaster for 1996 Jeep Cherokee

Box was damaged upon arrival. One of the safety cables had a cut in the plastic around the steel cable. Product is beautiful and easy to install. If necessary, a manual comes with the towbar and if you have trouble figuring it out, etrailer has various installation videos available on their website.

Best hitch ever

Very durable and as advertised and received from etrailer on time. However, I am installing this on a Jeep Cherokee using the direct method so I dont need the crossbar. Roadmaster should sell this tow bar with or without the crossbar. I now have a very heavy piece of equipment (in a separate box) I will never use. One of the security clips for the connecting pin is defective (bent) so I will be looking for a replacement already tomorrow.

Had it installed by my RV Service guy, and it’s worked great for us in towing our Jeep Cherokee with the Roadmaster Falcon 2 towing system!

Competitive price and excellent service.

First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

Great product. Everything works well....it's solid, durable and well built. The only complaint I have is the two plated bolts that hold on the tow vehicle knuckles are rusting and look terrible. I'm going to have to paint them I guess.

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We ordered three separate items from etrailer, all were received as promised. We ordered the StowMaster 5000 by Roadmaster because we had one before but sold it with the vehicle when we purchased our new Jeep for towing behind our motorhome.. They are easily used by seniors and like that they are foldable for cruising.

The adjustable arms make this tow bar simple to hook up and disconnect. I can pull up behind our RV and hook up in about 3 minuets (including the wiring for our break buddy and putting the transfer in neutral). Disconnecting and stowing the bar is even faster. Although is tow bar is locked to the baseplate and folds flat it is so easy to remove I end up taking it off and putting it in the back when we will not be towing.

The Roadmaster Tracker Tow Bar mounts on the Roadmaster Plates very easily and really looks nice on my 2017 Jeep Cherokee limited.

Quick "free" ship (24 hours), easy install (once substrate work on vehicle completed, only takes 10 minutes), quality appears excellent. Still need "hitch up" restraint, safety cables and wiring harness.

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V ery Bright

Easy to hook up our toad ( Jeep ). I can connect or disconnect in about 2 minutes all while standing. Stays right behind our RV and you only know its back there when you look in the rear view mirror. I would buy this again.

I have been using this to tow my 1997 F250. It tows great and no question, it is beefy enough. I left four stars because you have to spray it with a lubricant almost every time you use it to keep it from binding when you want to disconnect it. It works great as long as it’s lubricated. This is the only tow bar I have used so I am not sure if binding is normal or if this is works better than others. It seems like it it an issue with all tow bars. I am happy with this bar but there is always room for improvement.

The product, Falcon 2 Tow bar, is a definite improvement on my 10+ year old Blue Ox Aladdin. Probably not a fair comparison due to age difference. Went on a 700 mile test ride, all is good! The packaging from Roadmaster / etrailer could use improvement. The box arrived with multiple holes large enough to stick my arm through to other side. etrailer support confirm Ed no loose parts to fall out of box and product seems to be ok. The tow bar while in use is a few inches longer vs the Blue Ox Aladdin it replaced. Therefore my safety cables & brake disconnect are a bit short.

Competitive price and excellent service.

Easy to use and I like the way it stows. Also the safety cable hangers on the arms are a very nice touch, no dragging safety cables

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Tech support was easy to get ahold of,but took multiple calls to get someone to respond back,tech emailed customer service,but didnt contact me back.Overall it works ,put 300 miles with no issues

etrailer has been just what I need it as a first time tower of a Rv tow car there experience and courtesy of helping someone with no experience has been a huge relief with something so important there help was invaluable all the way through Thank you so much

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Very easy to use and handled as well as I expected.

We ordered three separate items from etrailer, all were received as promised. We ordered the StowMaster 5000 by Roadmaster because we had one before but sold it with the vehicle when we purchased our new Jeep for towing behind our motorhome.. They are easily used by seniors and like that they are foldable for cruising.

Nice, solid product. Easy to install and remove. Sliding action is very smooth, easy to extend and fold. My hitch coupler is slightly different design than shown but seems very heavy duty.

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We ordered three separate items from etrailer, all were received as promised. We ordered the StowMaster 5000 by Roadmaster because we had one before but sold it with the vehicle when we purchased our new Jeep for towing behind our motorhome.. They are easily used by seniors and like that they are foldable for cruising.

This is a great towbar! I deliver motorhomes professionally and I did use a Blue Ox that went into the receiver hitch that I had to move from hitch to hitch rain or shine. Now all I have to do is put my small lightweight pintle hitch hook into the receiver and just quickly drop this lunette ring onto it easily, but when I’m not using this at all it’s so easy to just remove the whole towbar from my vehicle. I also like how easy it is to fold up so that it’s all compact and out of the way when it’s stowed on the front of my vehicle. This makes my hooking up and unhooking so quick and easy. The only thing I don’t like is when I end my trip on a downhill or slightly turned it’s hard to get this towbar off of the pintle hitch by myself, but I have done it every time with a little back and forth moving of my vehicle.

Easy to use and I like the way it stows. Also the safety cable hangers on the arms are a very nice touch, no dragging safety cables

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Tech support was easy to get ahold of,but took multiple calls to get someone to respond back,tech emailed customer service,but didnt contact me back.Overall it works ,put 300 miles with no issues

We ordered three separate items from etrailer, all were received as promised. We ordered the StowMaster 5000 by Roadmaster because we had one before but sold it with the vehicle when we purchased our new Jeep for towing behind our motorhome.. They are easily used by seniors and like that they are foldable for cruising.

Having used Roadmaster products for years imagine my surprise when after using my new hitch for only a month the right arm came apart while towing my car. I happened to be looking at it and was able to coast to a stop during a slight uphill grade which prevented my car from any further damage. As it turned out the bolts which hold the arms on had fallen out. Why I don’t know. I was able to use a temporary pin in the slot which allowed me to get to a hardware store where I replaced ALL the bolts holding both arms with grade 8 bolts and nylon locking nuts. The arm slid on the road, ground down a small corner and scuffed the paint but did not compromise the integrity of the hitch. The design works flawlessly even if the quality control could use some closer monitoring. All in all it’s still a great product. As you can see from the photos I doubled up the nylon locking nuts and have had no problems since.

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First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

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Painted parts have peeled away, and the polished shafts have rusted and corroded superficially.