bing tracking image
Q & A Icon

Replacement Key Fob for a Powered Retrax Tonneau Cover  

Question:

I installed a Retrax powered tonneau cover on my 2020 Ram 2500 shortbed pickup. Cover was purchased 2+ years ago. The cover does not have an S/N plate on the tailgate extrusion so I do not have the S/N. Will your key fob RTX36TR work on my cover? My old lost key fob looks identical to pictures of your RTX36TR. Thanks

0

Expert Reply:

It might David but I have no way of knowing for sure without that serial number. The Replacement Key Fob item # RTX36TR matches up with covers that have a serial number of 1701 or higher. There's no other way to identify if this is the one you need. I am not seeing an option to buy one with a higher serial number so more likely than not since you have a 2020 Ram 2500 this is the one you need. Again, there's no way to confirm.

The Replacement Key Fob item # RTX36TR only works with the PowertraxPRO MX Hard Tonneau Covers item # RT90235 with Rambox and item # RTT-90232 without Rambox that fit your short bed 2020 Ram 2500.

expert reply by:
0
Jerred H
David P. profile picture

David P.

11/8/2024

Thanks for the quick reply Jerred! I’ve ordered one.

JerredH profile picture
Etrailer Expert

Jerred H.

11/8/2024

@DavidP You're welcome! Happy to help!
Steve W. profile picture

Steve W.

3/2/2025

Both of the remote controls for my power tracks cover quit working. Replace batteries in both and still no response from the motor. I got in there and straight wired power to the motor and it will open and close through straight wiring it. Can anybody give me assistance on what I should do to fix this? Thank you

JerredH profile picture
Etrailer Expert

Jerred H.

3/2/2025

@SteveW It sounds like your remote receiver went out. You can replace it with the Replacement Remote Receiver for Retrax Powered Retractable Tonneau Covers Manufactured After 2017 item # RTX89TR. What year, make, model, and bed length truck do you have?
SteveW profile picture

Steve W.

3/5/2025

@JerredH Jerred, 2017 Chevrolet 1500 short bed6’6”. Serial number for cover 170306766. Thanks
JerredH profile picture
Etrailer Expert

Jerred H.

3/5/2025

@SteveW Thanks for the information! You'll need the Replacement Key Fob - Powertrax Retractable Tonneau Covers - Serial Number 1701 or Higher item # RTX36TR.
See All (5) Replies to Steve W. ∨

Products Referenced in This Question



Product Page this Question was Asked From


Q & A Icon

Continue Researching

See More Q&A Expert Answers >>