Troubleshooting Phoenix 4000 Electric Jack Not Working
Question:
I installed my phoenix 4000. When I connect it to the battery the jack gives a beep and the led work light flashes once. Thats it. Jack wont operate, cant even turn on work light. Red/green led doesnt light either.
asked by: Kyle W
Expert Reply:
Phoenix Electric Trailer Jack - A-Frame - 22-1/2" Lift - 4,000 lbs # UF38-944040 sounds like it needs a better ground connection. You can wire it directly to the battery like in the installed video or you can install the ground wired to the trailer frame directly with a bare metal to metal connection. The battery itself may need a charge so I'd check that out as well by connecting to a different battery or charging the trailer battery then reconnecting the jack.
If the red LED flashes for 3 seconds, a high amp situation exists and the jack will automatically turn off after that. The jack will then wait 5 seconds and then reset. This process is repeated if it continues to sense a high amp draw. You will need to determine the cause of the issue by checking your wiring and connections.
Jay
5/13/2024
I am having same issue as well. Battery tests fine. I have tried grounding to trailer frame and also direct to battery.
Product Page this Question was Asked From
Phoenix Electric Trailer Jack - A-Frame - 22-1/2" Lift - 4,000 lbs
- Trailer Jack
- Car Hauler
- Enclosed Trailer
- Utility Trailer
- A-Frame Jacks
- Standard Grade
- 3001 - 4000 lbs
- Electric Jack
- 18 Inch Lift
- Bolt-On
- With Round Foot
- Ultra-Fab Products
more information >
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H W.
4/24/2024
Same problem. No battery issue, good ground. Still beeps, not working.