Troubleshooting Lippert Ground Control NOT LEVEL Jacks Down Error

Published 01/19/2023

Question:

I have a 2021 sandpiper 38FKOK my camper was un level so I went to auto level it and it displays the message “please wait grounding jacks” after about 1 min it times out and says “jacks timed out press enter” so I press enter and it says “not level jacks down” and the light for the right side on the pad flashes..right it’s sittin at -7 degrees side to side and -2 front to back..even in manual mode it doesn’t retract the jacks or extend them it just clicks

asked by: Scott V

Expert Reply:

To achieve a successful auto level with the Lippert Ground Control part # LC358590, you want to make sure you are trying to auto level on mostly even ground. If you are trying to auto level on uneven ground you will have to relocate the trailer before trying. You may need to reset the zero point as well. If the zero point somehow got changed or was set incorrectly then the auto level feature will not work. The zero point is the programmed point that the trailer will return to each time the auto level feature is used. I have attached installation instructions to show you how to re-calibrate the zero point.

If the auto level sequence does not perform as described, then place the system in manual mode and test the jacks operations individually to make sure they operate properly. For example: press the front button to make sure it operates only the front jacks. The front, left, right and rear buttons activate the jacks in manual mode. If one of the jacks is not operating properly, it may need to be replaced.

expert reply by: Jameson C