Troubleshooting Thomas Payne Recline Power Issue

Updated 04/26/2022 | Published 04/25/2022

Products Featured in This Question

Replacement Cup Holder for Thomas Payne Momentum Recliners and Sofas - Qty 1

(7)

$101.63

Replacement 12V Cord for Thomas Payne Momentum Recliners and Sofas - Qty 1

(22)

$68.00

Replacement Control Box for Thomas Payne Momentum Recliners and Sofas - Qty 1

(14)

$111.79

Digital Multimeter with 42" Long Test Leads - LED Display

(3)

$21.03

Question:

I switched the power modules and they both work. Have checked wiring connections. Lights on cupholder are not on and nothing works on recliner massage, lights, heat, open, close Thank you. Also, how do you remove the cup holder?

asked by: Belcher K

Expert Reply:

Since your Thomas Payne Recliner has no power for any function, I recommend first plugging something into the outlet to make sure that it is properly running and is not the issue. I would then check the cup holder # 195-387597 and the wiring connection because that controls all the functions as a built in wired remote to the control box.

Then I would check the connections to the control box # 195-387596. Finally I would check the 12V power cord # 195-387595. There are no external fuses or circuit breakers that would cause the issue. If none of that works you would have to look for failed components using The Multimeter # PT89ZR to test the power since all the components are 12V.

I spoke to Lippert directly and they said there is a notch on the side of the cup holder that you will be able to feel with your hand. Once you find it you will need to use a flat head screwdriver to pop it up. This will reveal 2 screws that you need to remove before taking out the cup bolder wiring from the arm.

I attached a review video link below.