Most Popular Locks Not Included for 1989 Volkswagen GTI

At first I had high hopes when I revived a personalized looking email that my package had been shipped early. When the package arrived it had no secondary box. I literally came home to a Thule box sitting on my porche with a shipping label slapped on the box. No packing beans or anything. The box had been dented in on the right corner, ussualy I would blame this on ups. But ETRAILER decided to ship my package with absolutely no protection whatsoever. To add to insult to injury as I unboxed the unit I found that the the plastic buckle was broken yielding my bike rack useless and unsafe.. to add piss to the grave they are not responding to my emails regarding setting up a return. I'm not trying to slander this company, I'm just posting my exact experisnace. I hope they can at least respond to my email for a return..

Shipped fast, fit great. Can’t wait to use it.

The Swagman Trailhead carrier doesn't scrape when backing out my driveway (VW GTI, so it does sit low but my driveway has what amounts to a dip at most and the other carrier dragged just a bit). My MTB requires a bar from steering stem to seat post, my frame opening is too small to fit carrier mounts, no problem and I"ll probably have to remove my MTB front wheel just in case of dips while driving with my MTB on carrier. My road bike, no problem. Good and versatile carrier.

Everything about this purchase was top-notch. From the ordering interface, the demo video, to the shipping and the product itself....all professional and smooth. Regarding the bike rack: I am amazed that you can purchase a bike rack of this quality for under $150. It's sturdy and very well built. So glad I didn't drop 300 bucks on a Thule or Yakima. This thing is compact and bulletproof. Love it.

The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.

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I bought this bike rack back in April but wanted to make sure I used it to give the best review. First I want to say I did a lot of research on bike racks and found this one to be the best one to fit my needs. The best price I found was on etrailer.com, at the time it was When I called the customer service to place my order, I spoke to Dan. He was very pleasant on the phone and took the time and listened to what I needed and understood my concerns. I ordered the bike rack and also ordered the Thule Snug Tite Hitch Lock and Anti-Rattle Device and the Thule Cable Lock w/ One Key System Lock. Dan suggested I also get the Thule Bike Adapter Bar, which I never even thought of getting. Delivery was in about two business days, which was really fast and at the time of order they were running a special free delivery over $99. When I went to put it together I noticed I was missing the flat cap screw M6 x 16mm, part number #853-5787-02. I emailed Dan and within 24 hours received an email that the part was sent out and also in the email their was a link to track the order. After I received the part I did notice that the flat cap screw was actually in the 2 inch adaptor sleeve. The instructions were very easy to read, and it took me about 20 minutes to put together. I did have an issue when I positioned the stinger into the cradle, with the 8mm locking nut, it was not staying tight and when I took it off I noticed the threads inside were gone, so I ended up going out to Lowes and buying a new one and its holds perfectly fine. I also had a question about that part because it is not a locking part and was worried someone would try to steal the rack. I contacted etrailer.com to find if they make a locking device for this and they said no but I can contact Thule to double check, I'm still waiting for an answer back from Thule. The weather finally broke and we installed the rack onto my hitch, tightened it and it doesn't rattle. When I finally used the rack and put my bike on, it did sway a little but at 50 mph I was very happy with it. The trailer comes out just enough away from my car that I do not have to fold completely out and I can open my trunk with no issues. I am very happy with my purchase and had a great customer experience with Dan. Would highly recommend ordering from them to anyone.

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I had to put my electric bikes into this rack, backwards, to make them fit. Not ideal, but it works.The receiving 'trays' that are intended to provide support for holding the bikes, by being placed under the bike tires, are forced to be moved to a location that is not directly under the bottom of the bike tires. While it works in this manner, it is not ideal.For the support that attaches to the diagonal bike frame, we had to remove it from the vertical rail of the rack. We reinstalled it, upside down, because that's the only way we could make it fit, or 'grab', the bike frame. Again, we made it work, but it's not ideal. We chose to keep the rack because it was so much less expensive than the Thule rack we considered buying. The bike shop owner didn't agree with us. He observed that we are putting $3000 worth of bikes on the rack and risking that investment. So far, no problems, other than the ill-fitting installation.

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With a few adjustments this rack has delivered. Needed to add additional strapping since the provide straps for securing the bikes to center bar were not long enough due to my ebike design (Velotric). My bikes are step through with a thick frame so provided straps won't fit. Simple adjustment with strapping resolved minor issue. Speed of 73 mph on the highway and some bumpy VT roads and this rack performed.

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Great bike rack. Very light, but strong, and folds up very compactly! Easy to store and carry down to car from apt. on 11th floor! Good looking, sturdy, and color matches VW grey. Bike rack tightens easily so no rattle (and no tools; uses a handle on bottom to turn and tighten). Also tilts back to get access to hatch (you just have to take your bike off first). Definitely recommend it!!!

I was looking for a light weight bike rack for my 2015 Honda Accord. Your videos stated that the Kuat Beta was light and easy to install. You were right. I opened the box, read the instructions, and had it installed in about 10 minutes. I don't use a rack lock. It is so easy to pop on and off the hitch that I keep the rack in my car trunk.

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The rack arrived very quickly. Upon opening the box I observed that the covers for the suction pads had come loose during shipping. Probably not an issue. The instructions for assembly and mounting were clear and easy to follow. I planned to secure the cups to the glass roof on my VW. So, I thought it would be best to clean the glass and roof with auto detailing spray. After doing that I attached the carrier and gave it a prett y good shake. I have attached three photographs that may add clarity. I'm very optimistic. This may be the best carrier I've had for my bicycle. Keep Eager.

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Your product is still working great. It’s on top of a fiberglass truck top. Speeds up to 75 mph. It’s a heavy hybrid Fugi. Well I do lose some suction in one of the cups but not much. I’m always able to pump it back up. Sorry I can provide a picture at this time.

Goes together quickly, appears that it will fit my needs in terms of being cross-compatible on a variety of vehicles. Fit on a Subaru Outback factory crossbar and transported bike locally with no issues when I got it out to set up and test (not quite warm enough to ride much yet where I live). Instructions are not super, but the assembly is pretty straightforward so that is not a problem. At the price point, if this rack indeed holds up to swapping onto multiple vehicles and lasts me a few years, I'll be thrilled with the purchase.

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I purchased two of these racks, along with another rack that is meant to hold bikes with both tires still installed. I am extremely happy with all three of them. This rack specifically is very sturdy. Installation was sort of a pain, but that was mostly due to me installing it on the top of my 2004 GMC Yukon XL...it is so high that it was a little hard to install. But now that it's installed, it's actually very simple to take the bikes on and off. I've made one round trip with these racks, so I've put the bikes up there and removed them twice. Both trips (about 100 miles each way) they bikes were super sturdy and I had no concerns about them falling off or anything like that. I would definitely recommend this rack if you're looking for a fork down roof mounted bike carrier. In fact, I will very likely get another one when we add another bike to the family. I think I'll be able to fit four racks on the top of my Yukon easily. One last note - I was initially concerned about the height of my vehicle when bikes were on top of them. I brushed a couple of tree limbs when pulling into my camping spot, but it was no big deal. I think the total height of my load was about 10 feet, which was lower than the camper that I was pulling.

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