Most Popular Locks Not Included for 2020 Buick Enclave

As with EVERY purchase at etrailer.com, communication was great, product information was incredibly comprehensive - info, images, videos, and the product was delivered on time, as expected, packaged well. Coupled with the hidden hitch I also purchased from etrailer for our 2014 Buick Enclave, the installation of both took 30 minutes, look GREAT, and work like a charm. I wish all customer service experiences were like this!!! Little B gives it the full thumbs up!

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The product is excellent. Very sturdy 4 bike fit with ease. The product is well made and durable. Installed on truck and bikes were easy to install and bikes never moved even while driving 6 hours to my destination.

I am pleased with the bike rack. It is easy to install and fits my Enclave just right. I've used it several times over the last year with no problems with it's installation or durability.

The bike rack was easy to put together and attached it to my car, however, it would have been nice to include in the description or suggest that another part is needed for women's bikes. These bike racks are designed for men's bikes not women's. I did not know this until it was too late trying to attach 3 women's bikes on the day of vacation. It was impossible without the needed part- Thule bike adapter bar for women's and alternative bikes which is [$] for one and I would have needed 3. I had 3 very disappointed teenagers. Plus, I'm not happy that I would need to spend another [3 x $] just to make the bike rack workable for women's bikes.

The bike rack was easy to put together and attached it to my car, however, it would have been nice to include in the description or suggest that another part is needed for women's bikes. These bike racks are designed for men's bikes not women's. I did not know this until it was too late trying to attach 3 women's bikes on the day of vacation. It was impossible without the needed part- Thule bike adapter bar for women's and alternative bikes which is [$] for one and I would have needed 3. I had 3 very disappointed teenagers. Plus, I'm not happy that I would need to spend another [3 x $] just to make the bike rack workable for women's bikes.

I have a Buick Enclave 2012. The place that you have to put the upper straps on this bike rack is made of plastic on this vehicle. There is NO WAY I would attach this and expect it to hold without warping or damaging the car.

Just got through installing the new hitch and Swagman bicycle rack. Very satisfied with the rack. The securing hooks work on both my wife's bike with the low female crosstube and my road bike. Will come in very handy when carrying our bikes to various bicycle events. No more laying my bike down in the back of the vehicle along with luggage items.

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Bike rack on my Buick Enclave.

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It works great! Easy, quick, you know. One needs to screw in the hitch bolt, for some reason, before latching it. Other than that, it makes going bike riding way easier.

It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.

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We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.

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The product was exactly as described. It is very well made.

etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.

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