# 1
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!
# 2
Thule UpRide Roof Bike Rack - Wheel Mount - Clamp On or Channel Mount - Aluminum
Very easy to use (once you do it a couple of times). I have ebikes and they handled the weight (48lbs each). The biggest issue I have with this racking system is wishing there was a left and right models of it...unless I didn't see one when ordering.
Basically, bolt it to your rack and you're ready to go. Easy to use once you do it a few times. My only complaint is for $200 they could throw in a lock core. Also, this etrailer response is incorrect, it is actually pretty simple to swap the operation of the rack to work on the driver's side (without having your bike face the wrong direction). Two plastic locks hold the main assembly together, unlock, take the hook out and put in the other way. The loop thing at the front is held in by one allen bolt on the bottom; take it out, swap the direction. Finally, the rear tire strap slides out the back; reverse it and slide it on. It takes longer to put the carrier on /off your rack than to swap the direction (not more than 10 minutes).
# 3
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.
The Swagman XTC-2 platform bike carrier arrived very quickly from etrailer and in good shape, the actual carrier box is inside another shipper box, which I'm sure helped with its condition. Assembly was relatively quick and painless, even though the instructions could be a little more thorough. Installing the carrier on the back of our Jeep Patriot also was quick, it helps to have an extra ratchet & 3/4" socket laying around for just this purpose. Installing the bikes takes a little patience and trial and error the first time you try and put them on the carrier. It's easy enough to adjust the wheel holders to fit the wheelbase of your bikes, but for us at least, the challenge was trying to swing the vertical support bar up into position after putting on the first bike (closest to the Jeep). We couldn't angle the bike enough toward the Jeep to have the bar clear the bike. We learned that the easiest way to secure the first bike was to remove the ratcheting frame hooks altogether, put the bike in the carrier, swing up the vertical support bar, put in the pin, and then slide one of the frame hooks down on the bar. The outside bike is much easier because you can set the bike in the carrier at whatever angle you need, not being limited by the back of the vehicle. One thing we did to protect the bike frames was to use some foam pipe insulation as cushion between the frame hook and the frame (see pictures). Once you get a system for installing the bikes, it is very quick to load/unload them. The rack seems to be well made and doesn't wiggle excessively when traveling. All in all a good product for a good price, would definitely recommend it for anyone looking for a platform bike carrier.
# 4
Thule Hitching Post Pro Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches
Shipped quickly and great product, very satusfied with the purchase and personalized customer service, thanks George!
The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.
# 5
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
I own a 2005 Jeep Wrangler X with 31x10.5x15 oversized tires and wheels. I installed B6196001 HighRock 4x4 Oversize Tire Carrier by Bestop to carry larger spare tire. I needed a bike carrier that would carry our two crusier bikes and clear my spare tire. After measuring, I ordered: -> S64650 - Swagman 2-bike carrier -> 80300 - 7" Hitch Adapter 2" to 1-1/4" Trailer Hitch Receiver -> RM-061 - Roadmaster Quiet Hitch for 2" Trailer Hitches Our order arrived very quickly, etrailer.com upgraded the shipping. All these products arrived well packaged and without damage. In 15 minutes I had every thing assembled, installed on my Jeep and bikes loaded. The bike carrier is very well constructed, finish is excellent and easy to adjust. When adjusting wheel loops and loading bikes, make sure you pay attention to bike pedal position. I chose this extension because I did not want to use the adapter that comes with the bike carrier, I wanted as few parts as possible to keep rattles to a minimum and gives me more options for towing. The anti-rattle bolt/pin firmly secures the bike carrier to the extension and the Roadmaster Quiet Hitch keeps the extension adapter from rattling in the receiver. Road tested approximately 25 miles over rough city roads ( including railroad tracks ), county roads and highway. Bikes traveled very well without any rattles. I can remove my complete setup quickly, fold and put in rear of Jeep if desired. I am very well pleased with my purchase. Note to etrailer: Please consider offering Roadmaster Quiet Hitch in black to match receiver and accessories. Paul In the Land of Oz . . . Just South of the Yellow Brick Road!
I like the overall design of this rack, but unfortunately after hauling a couple bikes around for a while the point where the crossbar connects has apparently rounded off so the rack swings back and forth. I've used rope to tie the ends of the rack to the car to stop this from getting worse, but it's inconvenient. Note: the hitch connection itself is good and solid, but the point where the crossbar connects to the bar coming from the hitch has gotten loose and there's no way that I can see to tighten it.
# 6
Kuat Dirtbag Bike Rack - Fork Mount - Bolt On - 15 mm Thru-Axle Skewer
Cheap alternative compared to having to buy a 9mm thru axle mount for the utili-track in my Nissan Frontier AND THEN having to buy an adapter for that! For under $10 I bought some parts from a local hardware store and made this mount fit the track. It's sturdy, and high quality.
# 7
Rhino-Rack XTray Pro Cargo Basket and 2 Bike Carrier - Steel - 58-1/4" x 41" - 165 lbs
The Rhino Rack has been the perfect addition to my Outback. It looks great, and I love the built-in through-axel bike mounts. It's nice not to have to have an additional mount for my bicycles! Is this the perfect cargo basket?
Phenomenal Product. We purchased for our 1200 mile road trip in August 2019 to Sedona the coast and back home in Northern California. Everything was safe and secure our entire trip & no problems other than lots of bugs to clean off our rack & baskets when we arrived at our final destination. We would highly recommend this product and the excellent customer service at etrailer.com.
# 8
Saris Freedom Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
I had to put my electric bikes into this rack, backwards, to make them fit. Not ideal, but it works.The receiving 'trays' that are intended to provide support for holding the bikes, by being placed under the bike tires, are forced to be moved to a location that is not directly under the bottom of the bike tires. While it works in this manner, it is not ideal.For the support that attaches to the diagonal bike frame, we had to remove it from the vertical rail of the rack. We reinstalled it, upside down, because that's the only way we could make it fit, or 'grab', the bike frame. Again, we made it work, but it's not ideal. We chose to keep the rack because it was so much less expensive than the Thule rack we considered buying. The bike shop owner didn't agree with us. He observed that we are putting $3000 worth of bikes on the rack and risking that investment. So far, no problems, other than the ill-fitting installation.
Loved our Saris rack that went on the trunk but love having the bike rack on a hitch even more! Now we can take the bikes AND put the top to the convertible up and down as we please :)
# 9
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.
Ordered online, it shipped the same day. Received it 3 days later. There is a little assembly, but, pretty simple. It took me less than 15 minutes to install and no tools were needed. It is adjustable to be used on many different auto types, but, the instructions were very clear about how to adjust it to fit my 2011 Ford Edge. I have used it twice so far to transport my bike. There are a couple of items that are inherent in the design, not a flaw, but, you need to be aware of them. First, you can't use rear window wipers. Second, the back-up alarm goes nuts because it registers a bike less than 6 inches behind you (I tolerate it for the few seconds it takes to back out of my driveway or out of a parking lot). Third, there is a little flexibility, it is held on with straps and clamps, not bolts, so, it bounces a little when you go over bumps or make sharp turns, however, it holds the bike fast to the frame and stays on the car. I use mine to transport my bike on short trips around town to bike trails. On a long trip I would suggest checking that the straps remain tight from time to time during the drive.
What our customers are saying:
"The bike rack went together with ease. Everything was in the box, no missing parts. It was very stable on my first trip with it.Works well with womens bikes also. Delivery was prompt with no mishaps. Good job"