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Positive Feedback from Thomas!  

Updated 07/31/2026 | Published 07/24/2026

Question:

It’s been over a year since I purchased my bike rack. I came to this site hoping to find manuals. Instead, there are the most awesome videos of staff patiently showing how the rack works. I’m so happy! I won’t need another item soon, but I’ll send friends here! Thank you.

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Expert Reply:

Hey Thomas!

That's so awesome to hear! We're always happy to help and get you taken care of, so feel free to give us a call or shoot an email any time and we'll get you taken care of!

What bikes do you and your friends ride? Are you more of a road biker or mountain biker?

expert reply by:
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Jerry B
Robert C. profile picture

Robert C.

7/30/2026

The bike rack was easy to put together. It was easy to mount it on the back of the RV. The instructions were simple. It worked like a charm on a trip all the way to Florida from New Jersey. The price was perfect.

Jerry B. profile picture
Etrailer Expert

Jerry B.

7/31/2026

@RobertC Thanks for the great feedback! How long was your trip? Did you get to stop by any trails on your trip or was it just a long haul to get to your destination as soon as possible?
Cabanas profile picture

Cabanas

7/31/2026

@JerryB Just the Long haul approximately 1200 miles each way down to Florida and then back. The rack took care of our bikes nicely.
Jerry B. profile picture
Etrailer Expert

Jerry B.

7/31/2026

@Cabanas Perfect! Do you have any other big trips coming up where you plan on bringing it with you?

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