What Does It Mean When Jack Leg Just Spins and Doesn't' Lift

Updated 09/02/2025 | Published 08/14/2025

Question:

my ultra 3502 eletric jack model 38 944017 just spins when i hit the switch eitherway

asked by: Gary P

Expert Reply:

Hey Gary, that sounds like the nut inside the jack # UF38-944017 is broken and not it's just spinning without the nut forcing the threads to move the screw down to push the jack up. Unfortunately there isn't a fix for this and you'd have to replace the jack. Did you hear a loud pop at any point or any other unusual sounds?

expert reply by: Jameson C

Jameson C.

9/2/2025

Hey Gary, did you notice any unusual sounds like a loud pop when your jack started spinning? If you're still looking for a solution, I'm happy to help.