Troubleshooting Curt Echo Mobile Not Showing Trailer Connection
Updated 06/05/2024 | Published 03/13/2024 >
Question:
Hello, now that the app has changed to “One Control” it now says the 7pin connector had been disconnected which it is not. It will pair but won’t allow access. This has been working perfectly on the same vehicle until now 2019 Jeep Grand Cherokee
asked by: Todd
0
Expert Reply:
Can you first try cleaning the pins on the 7-way of the vehicle, trailer, and the Echo? Almost everytime this happens it's due to corrosion that once cleaned off clears the problem up. Let me know though if you still have problems.
expert reply by:
Jameson C
0
Product Page this Question was Asked From
Curt Echo Wireless Brake Controller - 7-Way Plug-in w/ Bluetooth App - Up to 2 Axles - Proportional
- Trailer Brake Controller
- Proportional Controller
- Electric
- Plug-In
- Smartphone App
- Under-Dash
- Up to 2 Axles
- Smartphone Display
- Multiple Trailers
- CURT
more information >
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Keith
6/5/2024
I also have this issue when it switched to the "one control" app. It worked fine with the Echo app. I replaced the 7 pin connector on the vehicle and there is no cleaned all corrosion. Any other ideas? Can you perhaps re issue the Echo app since it works with that app?