Troubleshooting Lippert Powered RV Steps That Extend Then Stop

Published 06/15/2016

Products Featured in This Question

Replacement Control Module for Lippert Electric Coach Step

(200)

$269.94

Replacement Door Switch for Lippert Electric Coach Step

(62)

$44.78

Replacement Motor for Lippert Electric Coach Step

(165)

$292.41

Question:

how can you tell you need a new one. getting power to box but when open door steps only move about an inch or two. ck motor it is good. try next day and it works and that afternoon it does not

asked by: Rick

Expert Reply:

If you have confirmed that the motor in your Lippert or Stromberg Carlson powered RV steps is good and that there are no mechanical issues with the step linkage (that could be causing the step to sometimes stop before extending completely), then the most likely causes for the issue are a bad wiring connection (that allows for intermittent contact), a problem in the control module or a bad door switch.

You can try bypassing the door switch to see if that allows the steps to extend fully. If so you can replace it with part # LC301694. My technical contact at Lippert advised there really is no way to troubleshoot the control module, but he also mentioned that on occasion the shaft in these steps' motors can become stripped. If you tested you would still hear the motor operate, and it could have enough force to move the steps a few inches, but then die out once the load becomes too great. If this is the case we offer replacement motor # LC301695 from Lippert which install with three bolts.

expert reply by: Adam R