Most Popular Locks Not Included for 2019 Jeep Grand Cherokee

This bike rack is excellent! I can easily install it on my Jeep Grand Cherokee, put the bikes on and go!

Easy to put in and out, durable. I have a Jeep Grand Cherokee and I can open my trunk while my bike is on the rack. Perfect for me, I’ll recommend.

Product didn't fit my Jeep despite the website claiming it did. etrailer is trash and I will never do business with them or Thule again.

Installation the first time was a bit tricky, but once we got it installed correctly subsequent installs went very smoothly. The rack is very sturdy and we were able to anchor the bikes so they had very little sway. If given a do-over, I would consider ordering a 3-bike rack to hold 2-bikes and have a little more "wiggle room" to position handlebars, seats, etc. --- but all in all this was a good purchase and is a very solid bike rack. I recommend an adapter bar if you have a women's style bike, and the security strap is always a good idea.

Fast Shipping by eTrailer and received in perfect order. Carrier goes together in about 10 minutes. Just adjust the wheel carriers to fit your bikes, tighten them down and your ready to go. Folds up or lays to the side and out of the way for the hatch on my 2012 Grand Cherokee. Over all a great bike carrier dollar for dollar compared to other much more expensive units.

First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.

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Product didn't fit my Jeep despite the website claiming it did. etrailer is trash and I will never do business with them or Thule again.

Fits perfectly and Etrailer upgraded my shipping for free! Very speedy delivery. Thanks!

etrailer is a refreshing upgrade from many companies in terms of customer service. They actually make a personal phone call if there will be a delay in delivery - even if its only a couple of days (who does that anymore!). I've ordered trailer hitches, roof racks and this bike rack and every order has been more than satisfactory. A big plus with etrailer are the innumerable installation videos they have online which are a great help for a mechanical novice such as myself!

Extremely happy with the bike rack!! Very sturdy!! Went on with no problem

Just received this Bike Rack and we are very impressed. It was easy to assemble and fit onto our Jeep Grand Cherokee. The rack held our two bikes in place with very minimal movement. Also, I am very impressed with eTrailer. They shipped our online order almost immediately - and followed up with an e-mail asking if we had any questions or issues. I would highly recommend them.

Fast delivery. Product as advertised.