# 1
Roadmaster Falcon 2 Tow Bar - RV Mount - 2" Hitch - 6,000 lbs
The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.
In February 2016 I bought a used Class A Motorhome with came with a Roadmaster Falcon Tow Bar. After a couple of trips around the country in my motorhome, I quickly realized why the majority of motorhomes I saw had a vehicle in tow. I searched for a decent tow vehicle and in June purchased a 2003 Chevy Tracker. I didn't know anything about Raodmaster or the quality of their products so I started reading reviews from satisfied owners and quickly realized I had a very good tow bar so I researched what I needed to hook it up on my Tracker. I got acquainted with eTrailer when I purchased the Base Plates to attach my Raodmaster Falcon tow bar to my Tracker. Derek at eTrailer was very helpful and took the time ensuring that I had the right parts to use with my used tow bar. The customer service I received was outstanding. I actually received my base plates the next day with free shipping! The installation instructions were clear and concise and I installed the base plates in about 1 hour and was ready to go. I took several trips (about 4,000 miles) with my Tracker in tow behind me and never had any issues. My Falcon Tow Bar I got with my RV is at least 10 years old and I considered buying a new one but I didn't want or need to spend the extra money since there really wasn't anything wrong with it. Then my last trip of the year (end of November) I was about 75 miles away from home running 75 mph (in traffic), when my Tracker (in tow behind me) was rear-ended on the highway. This accident could have been catastrophic but it wasn't. My old Falcon Tow Bar absorbed the majority of the impact! Needless to say, the tow bar was destroyed but the RV and Tracker never let go of each other. After settling up with the insurance company and fixing my Tracker, when it came time to buy a new tow bar, the Roadmaster Falcon II and eTrailer was a no-brainer. In my opinion, the quality of the Roadmaster product saved lives last November!
# 2
Roadmaster StowMaster Tow Bar - Coupler Style for 2" Ball - Car Mount - 6,000 lbs
The adjustable arms make this tow bar simple to hook up and disconnect. I can pull up behind our RV and hook up in about 3 minuets (including the wiring for our break buddy and putting the transfer in neutral). Disconnecting and stowing the bar is even faster. Although is tow bar is locked to the baseplate and folds flat it is so easy to remove I end up taking it off and putting it in the back when we will not be towing.
I was slightly nervous that this would be difficult to take on and off if I wasn't on flat ground. So for I have not had any issues and I really like that it hooks up to a 2 inch ball. My jeep has a lift on it and getting things level was easy with and adjustable height mount.
# 3
Roadmaster Falcon All-Terrain Tow Bar - Non-Binding - RV Mount - 2" Hitch - 6,000 lbs
I called Remco about a new Falcon All Terrain tow bar and they were back ordered 12 weeks. We were leaving for vacation in 3 weeks. I called etrailer and they had it in stock and shipped it that same day. It arrived 3 days later. Could not be happier with the service I got from edtrailer
Having used the Roadmaster Falcon All Terrain tow bar for over a year to tow a Kia Soul with our class A coach, I have nothing but good things to say about it. The tow bar is extremely easy to attach to the towed vehicle. Get close and the arms will connect, pull ahead and the arms lock into tow position. The cable management tubes on the side of the arms keep all electrical and safety cables organized and tangle free. The tow bar quickly folds and stores on the rear of the coach when not in use. Fit, finish, and construction is excellent. Instructions for set-up, use and maintenance are clear and complete. The reviews and videos provided by e trailer certainly helped with the decision to go with this particular tow bar, along with their great selection, price, and delivery. Thanks e trailer!
# 4
Roadmaster Tracker Tow Bar - Coupler Style for 2" Ball - 5,000 lbs
I purchased both the parts of the tow system. I just purchase a Jeep Grand Cherokee (99) to pull behind our motorhome for week end trips. We just returned from the first week-end with access to a vehicle to move around the area, and short trips to town. It adds a wonderful dimension to the experience. This system allowed us to pull this vehicle with our motorhome, and I can say it pulled as if there was nothing behind me. It was quick to hook up, and easy to un-hook. My labor time to install was about 2 1/2 Hours, and went smoothly. This is a wonderful product, and works as desired. I have attached photos of the After installation, and the camp-site we stayed at, (proving we made it)
I've used this tow bar for my little Kia Rio5 Toad behind my 32' Itasca Class A motorhome. Reliable, easy to attach and remove, good construction. Had good experience recent trip from Seattle to Death Valley (7 percent grade in places!) and southern Arizona, over 4,000 miles round trip. It passed the acid test: driving I-5 south in Oregon, traffic suddenly came to a screeching halt ahead of us. We stopped with inches to spare from the car ahead of us. The TOAD stayed right behind, no jack knifing, etc. Good product.
# 5
Roadmaster StowMaster Tow Bar - Coupler Style for 2-5/16" Ball - Car Mount - 6,000 lbs
Nice, solid product. Easy to install and remove. Sliding action is very smooth, easy to extend and fold. My hitch coupler is slightly different design than shown but seems very heavy duty.
Absolutely fabulous
# 6
etrailer XHD Non-Binding Tow Bar for Roadmaster Crossbar-Style Base Plates - RV Mount - 10,500 lbs
First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.
etrailer has been just what I need it as a first time tower of a Rv tow car there experience and courtesy of helping someone with no experience has been a huge relief with something so important there help was invaluable all the way through Thank you so much
# 7
etrailer SD Non-Binding Tow Bar for Roadmaster Crossbar-Style Base Plates - RV Mount - 6,000 lbs
One word. Fabulous! The SD tow bar is a superior product. I don't want to say bad things about the most popular tow bar out there, but etrailer SD is just better engineering. Watch the video for the product. My Roadmaster base plate was installed by Dave C. Of [company] with great expertise. See the pics
I purchased parts to turn my 2007 Minni Cooper into a toad. After selecting the items I was able to have an initial conversation to verify I had selected the correct parts. I had a few questions along the way and there were a couple pins missing from one item. All these conversations were super helpful and I achieved a perfect install. Thanks to the etrailer team. Best customer service I’ve ever experienced. Especially in the last few years.
# 8
Roadmaster StowMaster Tow Bar - 2-1/2" Lunette Ring - Car Mount - 6,000 lbs
This is a great towbar! I deliver motorhomes professionally and I did use a Blue Ox that went into the receiver hitch that I had to move from hitch to hitch rain or shine. Now all I have to do is put my small lightweight pintle hitch hook into the receiver and just quickly drop this lunette ring onto it easily, but when I’m not using this at all it’s so easy to just remove the whole towbar from my vehicle. I also like how easy it is to fold up so that it’s all compact and out of the way when it’s stowed on the front of my vehicle. This makes my hooking up and unhooking so quick and easy. The only thing I don’t like is when I end my trip on a downhill or slightly turned it’s hard to get this towbar off of the pintle hitch by myself, but I have done it every time with a little back and forth moving of my vehicle.
I am using this on the front of a UTV to pull around so it is plenty strong for that and is working good. I ordered the pintle version so that I could fabricate a clevis style hitch and use a hitch pin to pull behind a pickup or tractor. I only gave 4 stars because the latch on the left sider sometimes has a hard time latching. I don't know if there is a way to adjust the lock or not.
# 9
Roadmaster StowMaster Tow Bar - 3" Lunette Ring - Car Mount - 6,000 lbs
Having used Roadmaster products for years imagine my surprise when after using my new hitch for only a month the right arm came apart while towing my car. I happened to be looking at it and was able to coast to a stop during a slight uphill grade which prevented my car from any further damage. As it turned out the bolts which hold the arms on had fallen out. Why I don’t know. I was able to use a temporary pin in the slot which allowed me to get to a hardware store where I replaced ALL the bolts holding both arms with grade 8 bolts and nylon locking nuts. The arm slid on the road, ground down a small corner and scuffed the paint but did not compromise the integrity of the hitch. The design works flawlessly even if the quality control could use some closer monitoring. All in all it’s still a great product. As you can see from the photos I doubled up the nylon locking nuts and have had no problems since.
Very satisfied with my etrailer experience William was very professional and knowledgeable I will definitely be a return customer
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