Most Popular Locks Not Included for 2012 GMC Acadia

Gents, this is a fantastic product! Easy to install/remove from both my truck and my wife's SUV. Bikes of all sizes go on easily and the locking pins make it very easy to adjust the rack, even with bikes loaded on. Great product!

This was our first bike rack. It took a bit to figure out how to slide the four slots around and make our bikes fit. Some of the frames are straight and some are curved in our family, so it was a bit of effort to move the slots and get it all arranged. But, once on, it worked great. I was nervous at first how the loaded rack would wobble on bumps in the road. But, it never seemed to be an issue. Bikes were solid and it worked exactly as planned. Swings out of the way easily. Am glad I bought it. My only complaint is that the single bolt holding it in the receiver seems a bit light, and is a big pain to screw in and out when attaching or removing the rack. A pin, or bolt with a nut on the other side would be a far better design in my mind.

Thank you so much! If there is a way I can compliment you to your supervisor/boss, please let me know how best to do that.

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Customer Service was exceptional - order was shipped same day as order was placed. Used to transport 2 adult bikes on vacation. Very easy to install on my GMC Acadia and easy to mount the bikes. Very happy with this bike carrier.

Lightweight and easy to load the bikes. Great for us seniors. Fast, free delivery from etrailer.

First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.

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I ordered this bike rack for a recent family vacation. It was super easy for me to install on my GMC Acadia and traveled great. I highly recommend.

Thank you so much! If there is a way I can compliment you to your supervisor/boss, please let me know how best to do that.

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WOW WOW WOW That is what I just kept saying after installing this Saris bike rack. I have been looking for a bike rack for almost 3-4 months now. Thule and Yakima didn't have what I was looking for. Their solution for a 4-5 bike rack is too complicated, not efficient, and it would be a nightmare to manage on a regular basis. So I couldn't get myself to pull a trigger on any of those and I kept searching. Finally, I came to eTrailer and found out about Saris. That is where the love starts :) We are a family of 5 (3 kids and 2 grown-ups). I needed something that will help me load bikes fast, unload them and still be able to have access to the back of my Toyota Sequoia. Saris delivered in every way. Assemble of the item is straight forward. Instructions are clear and to the point. They even give you a yellow strip that helps you mark where the hitch needs to be in order to align hole openings for easier installation after you install it the first time ;) The back-up camera is still usable but not 100%. Tilting down the rack with the bikes on it is simple as 1-2-3. There is plenty of room left between the trunk door and the bike as you can see on the pictures. One HUGE benefit is that you do not need any extra parts for kids bikes. Not like with other brands. Saris delivers tremendously on this part too. No shaking, rattling, or anything that would make you notice that you have this amazing product on the back of your SUV/truck. I can't recommend it more. I am just surprised that this product has not been more advertised and represented compared to other products.

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this thing is a beast. while i haven't used it as much as i thought i would, i'm really happy with the quality of the rack. would def recommend to others looking for a 4 bike rack.

Good product. The 350 lbs tongue capacity may be an issue considering the bikes weight and what you intend to haul. I customized a 600 lbs bar to avoid that and meet my hauling needs. Impressive 4 bikes 2’’ hitch solution to be able to use a single rack when using the ball or not.

Works well, easy to use. Ideally it would have a 2" receiver at the end rather than a place for a ball. Be sure to have chain extensions ready when you are towing something.

It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.

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We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.

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Quick and reliable shipping and was able to take to my mechanic to get it installed and it works perfectly with my bike rack!

This is a very solid product! I have used it for over a year now and love it! I have had up to 3 bikes on this without a problem and have traveled over 8 hours in the car one way with absolutely no issues. Many other bike racks like this one that I see on other cars look unstable this is not unstable in anyway. I did have to file some of the paint off of the rack to get it to fit in my 1 and 1/4" hitch but once that was done it has been perfect. I also bought the locking hitch bolt which is awesome too.

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