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# 1
Curt Bike Rack for 5 Bikes - 2" Hitches - Tilting
We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.
# 2
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
The product, Swagman XTC-2 bike carrier arrived on time as estimated. No scratch, no bent, no missing parts - all good. Installation process took about 30 minutes: some parts came pre-assembled. Our SUV has a 2" receiver, so we use the rack as delivered (assembled for 2" use). Already taken the bikes out for a ride: this easy, safe, and comfortable product made it a breeze. We love it and hope to use it for a long time.
Super fast delivery! Great bike rack and great price!
# 3
Saris Freedom Bike Rack for 4 Bikes - 2" Hitches - Frame Mount - Tilting
WOW WOW WOW That is what I just kept saying after installing this Saris bike rack. I have been looking for a bike rack for almost 3-4 months now. Thule and Yakima didn't have what I was looking for. Their solution for a 4-5 bike rack is too complicated, not efficient, and it would be a nightmare to manage on a regular basis. So I couldn't get myself to pull a trigger on any of those and I kept searching. Finally, I came to eTrailer and found out about Saris. That is where the love starts :) We are a family of 5 (3 kids and 2 grown-ups). I needed something that will help me load bikes fast, unload them and still be able to have access to the back of my Toyota Sequoia. Saris delivered in every way. Assemble of the item is straight forward. Instructions are clear and to the point. They even give you a yellow strip that helps you mark where the hitch needs to be in order to align hole openings for easier installation after you install it the first time ;) The back-up camera is still usable but not 100%. Tilting down the rack with the bikes on it is simple as 1-2-3. There is plenty of room left between the trunk door and the bike as you can see on the pictures. One HUGE benefit is that you do not need any extra parts for kids bikes. Not like with other brands. Saris delivers tremendously on this part too. No shaking, rattling, or anything that would make you notice that you have this amazing product on the back of your SUV/truck. I can't recommend it more. I am just surprised that this product has not been more advertised and represented compared to other products.
this thing is a beast. while i haven't used it as much as i thought i would, i'm really happy with the quality of the rack. would def recommend to others looking for a 4 bike rack.
# 4
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
Product arrived on time and the package was in good condition. It comes fully assembled which is a bonus, because I was able to use it right away. Great product for the price, highly recommended.
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
# 5
Swagman Trailhead Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches - Tilting
Product arrived on time and the package was in good condition. It comes fully assembled which is a bonus, because I was able to use it right away. Great product for the price, highly recommended.
Quick and reliable shipping and was able to take to my mechanic to get it installed and it works perfectly with my bike rack!
# 6
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
Overall the rack has been fine, I use it 2-3x a week to carry my bike to the trails. I do however, have some feedback. The locking hanger that secures the bike in place is not intuitive. You have to push down on the bike to get it to unlock. Not a big deal but I got really frustrated trying to unload the bikes until I figured it out. The finish comes off easily, I have had to sand down and paint some of the points where the different parts touch several times. Currently, the pivot points have surface rust on them. The thumb adjusters to lock the slides have a tendency to come loose. Once I neglected to adjust them and the bike did fall off the rack, fortunately it was at low speed so only the derailleur hanger bent. Lastly, the middle locking pin has recently started to back itself out while driving around. It doesn't cause anything to happen aside from the rack rattling around. These are all small things that are part of wear and tear of a product that lives outside and is meant to haul gear- I am not disappointed in the equipment, just providing real life feedback.
Love this for the height as I am a 72 year old woman and lifting the bile can be a problem for me, but not with this rack I use on my Honda Pilot. I do use a bungee cord around the post while I am taking the bike off the rack as the bike will fall off once the holding bar is elevated so this prevents accidental damage to your car and bike.
# 7
Thule Hitching Post Pro Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches
I only received the rack yesterday but I tried it on the vehicle today. It was easy to install to the hitch. I haven't put bikes on it yet but I was pushing and pulling it and it felt very sturdy.
What our customers are saying:
"Found your site on google, after a quick search I found the bike rack I wanted at a great price. Placed my order, and just under a hour 3 emails,1, order recieved,2, order in stock,3, order shipped. Never have I had such luck with a online shop. Thank you"