# 1
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!
# 2
Thule Hitching Post Pro Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches
The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.
I bought this bike rack back in April but wanted to make sure I used it to give the best review. First I want to say I did a lot of research on bike racks and found this one to be the best one to fit my needs. The best price I found was on etrailer.com, at the time it was When I called the customer service to place my order, I spoke to Dan. He was very pleasant on the phone and took the time and listened to what I needed and understood my concerns. I ordered the bike rack and also ordered the Thule Snug Tite Hitch Lock and Anti-Rattle Device and the Thule Cable Lock w/ One Key System Lock. Dan suggested I also get the Thule Bike Adapter Bar, which I never even thought of getting. Delivery was in about two business days, which was really fast and at the time of order they were running a special free delivery over $99. When I went to put it together I noticed I was missing the flat cap screw M6 x 16mm, part number #853-5787-02. I emailed Dan and within 24 hours received an email that the part was sent out and also in the email their was a link to track the order. After I received the part I did notice that the flat cap screw was actually in the 2 inch adaptor sleeve. The instructions were very easy to read, and it took me about 20 minutes to put together. I did have an issue when I positioned the stinger into the cradle, with the 8mm locking nut, it was not staying tight and when I took it off I noticed the threads inside were gone, so I ended up going out to Lowes and buying a new one and its holds perfectly fine. I also had a question about that part because it is not a locking part and was worried someone would try to steal the rack. I contacted etrailer.com to find if they make a locking device for this and they said no but I can contact Thule to double check, I'm still waiting for an answer back from Thule. The weather finally broke and we installed the rack onto my hitch, tightened it and it doesn't rattle. When I finally used the rack and put my bike on, it did sway a little but at 50 mph I was very happy with it. The trailer comes out just enough away from my car that I do not have to fold completely out and I can open my trunk with no issues. I am very happy with my purchase and had a great customer experience with Dan. Would highly recommend ordering from them to anyone.
# 3
Saris SuperClamp EX Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Wheel Mount
At the age of 70, I needed a “friendlier” mounting and bike access rack. A platform rack seemed to be the solution. I had one caveat. My Subaru Forester had a 1and 1/4” receiver (with a non-standard 3/4” length mounting hole). My Volvo had a tuck away 2” receiver. After some research I gravitated toward Thule only to find out they had no solution for my above conundrum. In fact their customer service offered no interest in solving my problem which others also must have had. More research…enter Saris! An American made company with an innovative solution. I quickly received my SuperClamp EX-2 from ETrailer along with excellent customer service support. The ease of constructing the unit for use and the obvious structural integrity was immediately apparent. My wife couldn’t believe how easy it was to use and to stow away on my garage wall after use. Thank you Saris and ETrailer for a wonderful product and experience. I guess American made is still alive and well. I highly recommend this product and the associated companies.
Purchased this bike rack last year and am very pleased with the stability of the rack. The straps and clamps secure the bike well to the rack. Some things that I learned: When attaching the rack onto your hitch, it helps to put a piece of tape on the rack (hitchtite) once you have lined up the holes. This will make it easier to find the exact location of the holes the next time that you want to use the rack. Finding the exact location allows you to smoothly hand tighten the bolt to the end of the hitch. At that point, just use a socket wrench to finish the tightening. When putting the bike on the rack, I loosely secure the clamps to the tires at first. This allows me to rotate the tires to find the right location in the wheel well for the straps to go around the spokes. I next secure the bike with the straps and then fininsh securing the clamps to the tires.
# 4
Thule T2 Classic Bike Rack for 2 Bikes - 1-1/4" Hitches - Wheel Mount
I have to get a trailer hitch extension in order for the bike rack to fold up when not in use. Definitely will go through etrailer for this item.
Great product. We just got a new convertible and I could not use the roof mount or trunk mount. Using the bikes was important. Taking care of the bikes is important too. This bike rack is really the best I have ever had. It is extremely easy to use. I like that it has built in locks. I can use the hard top convertible on the VW Eos if I only have one bike positioned outward. It also works with no bikes installed. I could not be happier with this product and the incredible price, fast shipping and overall value from etrailer.com.
# 5
Hollywood Racks Trail Rider Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
La entrega fue a tiempo, el ensamble fue fasil, los materiales se miran de buena calidad, me gusta y si hubiera algo que mejorar solamente seria que cuando no se usa se doblara hacia el carro. Translation: The delivery was on time, the assembly was facile, the materials look good quality, I like it and if there was something to improve it would only be that when it is not used it will bend towards the car.
Overall the hitch works great sturdy heavy duty easy to load. The only difficulty was getting a receiver mounted on our little Honda Civic that took a mechanic! This hitch is much better than the kind we used to use strapping on the back of the car much more secure.
# 6
Swagman Trailhead Bike Rack for 3 Bikes - 1-1/4" and 2" Hitches - Tilting
Draw-tite Sportframe Trailer Hitch Receiver Class I - 1-1/4 Swagman Trailhead 3 Bike Rack - Tilting The Draw-tite Sportframe class 1 trailer hitch and Swagman Trailhead 3 bike rack were ordered for a 2017 Honda Fit. The online order and shipping went just as expected. The trailer hitch and bike rack are very heavy duty. I recommend watching the trailer hitch install video before installing, whereas the video is very helpful. The bike rack has triangles that you can rotate to find the best fit for your bicycle's frame. The rubber straps are thick and secure the bicycles when you pull them tight. This bike rack will stay on the vehicle for 6 months each year. The tilt feature and folding arm feature are must haves for a smaller hatchback. I am pleased with this purchase, it appears to be good quality and good value.
Just as advertised. Sturdy and solid. Folds at both the top and bottom sections for easy storage. The tie downs are well positioned and minimize bike movement. Can't wait to get on the road with it.
# 7
Curt 2 Bike Platform Rack - 1-1/4" and 2" Hitches - Frame Mount - Tilting
Bike rack has been great. We've taken it on several road trips. It makes taking the bikes somewhere close to the house an option now. Before this we had one of the strap on racks that take 15 minutes to get the rack and bikes onto the car, the thought of going anywhere with the bikes was really annoying. This thing takes 2 minutes to get on or off, so taking the bikes somewhere is a breeze.
I installed this rack onto a Curt trailer hitch which is mounted onto a 2017 Honda Fit. I have been using it intermittently for several months, probably about 5 times with one bike and twice with two bikes. I give some pros and cons below and then elaborate. Pros: easy to assemble, easy to mount and dismount bikes, easy to lock and unlock, how to put the rack into different positions is intuitive Cons: inconvenient to put the rack into different positions, inconvenient to mount the rack onto the hitch, rack protrudes about 15 inches from bumper when in flipped up position (seems very vulnerable to someone backing into it in a parking lot, very inelegant looking I say the repositioning is intuitive because there is really only one way you could possibly place the pins for each position. But removing and replacing two pins is much less convenient than turning a knob or a lever, like some racks do. Also many racks fold and flip in such a way as to look very unobtrusive when in non-use mode. This one looks like kind of a monstrosity. That does not really bother me but it might bother some owners. The part that does bother me is how far it protrudes from the car. I back into parking spaces whenever possible to avoid someone bumping into the rack and damaging it (which happened to a friend). My number one suggestion for Curt is related to mounting the rack onto the hitch. Make it easier to tell when the holes are lined up so that the bolt/pin will fit and thread. As it is now, if you insert the rack as far as it can go it is way too far in. Ideally, it would be exactly lined up. Failing that, maybe some kind of click or other feedback to know at least that you are in the neighborhood. It would also be great to have an attaching device that is easier to fasten and unfasten than is the bolt/pin. Tip for mounting the rack onto the hitch: I assumed that it would be awkward to hold, what is it 46 pounds?, while trying to line up the rack probe with the receiver. If you have a garage with exposed collar ties, my solution could work well for you. I looped a cargo strap over a collar tie. Then I hooked both hooks of a bungie onto that loop. The idea is that you hook one of the bike frame holders of the rack onto the bungie, suspending the rack a few inches off the garage floor. This takes most of the weight of the rack so that you can just pull up or down and forward until you line up with the receiver. Tip for mounting bikes. Don't put the little screw into the post that prevents you from completely removing the bike frame holders. Remove both holders. Position the first bike, slide the holder into place, position the second bike, slide the holder into place. I found this makes it much easier, because you avoid parts of the bike hitting the holder as you are trying to get the wheels into place. The trick is that if you are mounting only one bike, don't forget to put the second holder back on - or maybe just stick it inside the car right away.
What our customers are saying:
"Just ordered a hitch and bike rack today and have already received emails regarding confirmation and shipping info. Excellent customer service so far hard to find in todays world. Keep uo the good work!"