Most Popular Locks Not Included for 2015 Nissan Murano

I only drove a short distance and the bar slipped. I'm very uncomfortable with the product and worried the whole time if my bike would end up on the road. Also I think the clips would eventually rub the paint off the car.

Really happy with my purchase of a trunk bike rack from etrailer for my Nissan Murano. It is easy to set up and take down and store in the back when not in use. My bike feels very secure on it. Shipment was very fast and price was great.

Rubber straps are easy to use and very strong.

The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.

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Installation was effortless. Love how it supports the bikes.

First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.

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Received the bike rack on time and in perfect shape. Assembled it and it works great! The only improvement that Swagman could make would be somewhat better assembly instructions, but anyone mechanically inclined should be able to figure it out. Mated it to the etrailer hitch receiver recommended by your consultant and voila! Ready to roll the first good weather day we get!! Thanks!

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Delivered on time. Product was as described -only used once but it workded well. No concerns!

I had to put my electric bikes into this rack, backwards, to make them fit. Not ideal, but it works.The receiving 'trays' that are intended to provide support for holding the bikes, by being placed under the bike tires, are forced to be moved to a location that is not directly under the bottom of the bike tires. While it works in this manner, it is not ideal.For the support that attaches to the diagonal bike frame, we had to remove it from the vertical rail of the rack. We reinstalled it, upside down, because that's the only way we could make it fit, or 'grab', the bike frame. Again, we made it work, but it's not ideal. We chose to keep the rack because it was so much less expensive than the Thule rack we considered buying. The bike shop owner didn't agree with us. He observed that we are putting $3000 worth of bikes on the rack and risking that investment. So far, no problems, other than the ill-fitting installation.

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Loved our Saris rack that went on the trunk but love having the bike rack on a hitch even more! Now we can take the bikes AND put the top to the convertible up and down as we please :)