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Troubleshooting Pace Edwards Ultra Groove that Clicks and Doesn't Retract/Extend  

Updated 03/06/2025 | Published 10/09/2024

Question:

I installed a pace Edwards electric ultra groove cover about 10 days ago. After install, everything was working perfectly. Parked the truck for about a week and now it won’t open or shut using the remotes. When you use remotes you hear a “click” from the motor, but nothing happens. Not sure what is going on.

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Expert Reply:

Hey Ryan, so hows the truck battery? Normally that sound is associated with electronics wanting to work but not able to because of too weak of a charge system. Other possibility is a poor wiring connection that worked itself loose so at that point I would check the wiring connections of the tonneau.

expert reply by:
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Jameson C
Ryan E. profile picture

Ryan E.

10/16/2024

Hi Jameson, thanks for the advice. I ended up talking to the manufacturer and it turns out I had a faulty brake for my cover. I troubleshooted with the manufacturer and removing the brake allows the cover to work temporarily while they are sending a new brake. Hope anyone that has this issue has a similar fix.

JamesonC profile picture
Etrailer Expert

Jameson C.

10/16/2024

@RyanE Good to know! Thanks for passing that on.
Cea profile picture

Cea

11/3/2024

@RyanE So what did you do to remove brake. How to?
RyanE profile picture

Ryan E.

11/3/2024

@Cea would recommend calling pace Edward’s directly. They walked me through it and sent me a replacement same day.
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