Troubleshooting Lippert Wifi Gateway Hub LC45UD Password Issues  

Question:

Expert Reply:

Hey Ray! I reached out to Lippert directly, and they confirmed there's no way to factory reset the password on the OneControl Wi-Fi Gateway # LC45UD. The password on the sticker should be all capital letters so make sure you were doing that as it's case sensitive.

They recommended trying these steps:

Open your phone's settings and make sure the OneControl app has permission to access your location and local network (if available).

Go to your phone's Wi-Fi settings and connect directly to the MyRV Wi-Fi network using the password on the gateway.

Once connected, open the OneControl app and try connecting again.

If you're still having trouble, Lippert recommends contacting their technical support team for further troubleshooting.

Are you getting an "Incorrect Password" message, or is the app simply failing to connect?

expert reply by: Andrew N

0

Ray F.

11/9/2026

When I put in an incorrect password I get a message right away saying it is wrong. When I put in the password from the sticker all CAPS it just sits there with the spinning Ferris wheel. From my iPhone iOS 26.7.2. And to think of it I did not have this problem when at the KOA three weeks ago. It is now parked at home.

Andrew N.

11/9/2026

@RayF Since it worked at the KOA but isn't connecting at home, I'm wondering if your iPhone is trying to switch back to your home Wi-Fi. I'd try disabling Auto-Join or forget your home network under your phone settings, then forget and reconnect to the MyRV network using the password on the sticker. Does your iPhone ever show a checkmark next to the MyRV network, or does it just keep spinning?

Ray F.

11/9/2026

I did all of that. No check mark just the spinning Ferris wheel. Can’t Lippert send me an update drive to reprogram their device?

Andrew N.

11/9/2026

@RayF I'd reach out to them at this point as their techs can hopefully reprogram or send you something to update it. You can go here and use the quick chat https://support.lci1.com/ or call them at 432-547-7378

Ray F.

11/9/2026

@AndrewN Will do and I’ll post with the results. In about a week or two.

Andrew N.

11/9/2026

@RayF Sounds good. Sorry I couldn't resolve!