Most Popular Fits Roadmaster Base Plates - Direct Connect for 2020 Chevrolet Equinox

This kit worked out great for my 2022 Chevy Equinox. I like how it has separate side plates, which make it easier to attach the main bar. The points where it attaches to the frame seem plenty secure. It is important to watch the videos provided by etrailer as Ryan is very thorough and has good tips for installing. I would also recommend installing additional wiring while having the front end off. Overall, I was able to complete in my driveway. The hardest part was sorting out the wiring for whatever braking and tail lights you decide on. William S helped me pick all the necessary components needed for flat towing behind my Jayco RV. I am looking forward to a summer of camping and having more freedom to explore the area, now having a car.

The tow bar is exactly as I expected. Super speedy shipping!!

Great product! Easy to follow instructions and a perfect fit for my vehicle.

Seems to work pretty good. Only been able to use it twice. It came with two locks but no information on where to use the locks. Contacted the company about the locks. Their explanation wasn't very clear and they could provide no images of where the locks were to be used. Guess you have to guess!

I’ve used an early model Sterling Allterrain for four years. It had had a hard life possibly backed up with. Bought it used towed a Chevy Equinox. I upgraded to tow a 2018 Chevy Colorado. Wow no comparison, it’s very smooth, heavier construction, 2000 lb more on the max weight. I plan on using it without the cross bar with the EZ5 tow plate system.

Easy to hook up our toad ( Jeep ). I can connect or disconnect in about 2 minutes all while standing. Stays right behind our RV and you only know its back there when you look in the rear view mirror. I would buy this again.

Great tow bar system for towing my Toyota Tundra behind my motor coach. Too bad the baseplate I purchased required me to add a 6 inch drop receiver and causes a rub condition on rising/falling surfaces.

Great tow system, does exactly what I needed. The flexibility of how the tow bar folds for use and storage allows me easy access to my bike rack. The tow bars can be stored on either side and fold away easily. I use this on my class C and set it up to pull my Jeep or my Equinox with Roadmaster base plate.

First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

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Painted parts have peeled away, and the polished shafts have rusted and corroded superficially.