# 1
Roadmaster BlackHawk 2 All-Terrain Non-Binding Tow Bar - RV Mount - 2" Hitch - 10,000 lbs
We ordered tow mounts, road master tow bar and some accessories from etrailer for a 2009 Suburban. All the items arrived within a few days and packed in secure boxes. After just a little drilling the mounts went right on, the instructions are very detailed and easy to follow. I highly recommend etrailer.com for your towing needs.
Perfect bar to tow my 2015 Chevy Silverado 1500 Crew Cab. My earlier Falcon is great for my lighter Honda CRV. Thus one is robust and works flawlessly for my Silverado. eTrailer came through again as usual.
# 2
Roadmaster Nighthawk All-Terrain Tow Bar w/ LED Lights - Non-Binding - RV Mount - 8,000 lbs
I spent five months flat towing my Silverado using this tow bar. I estimate I towed 4,000 miles with it and hooked up and disconnected around 20 times. It has held up very well with no rust or finish issues, which is notable as most of the time my spots were either right on the ocean (within 20 feet of the saltwater) or close to the water. I did rinse frequently and kept the Roadmaster cover on when not in use. Hook ups and disconnects are quick and easy, I suggest using gloves as one time when I raised it up to 90 degrees to snap in to the retainer after unhooking one of the bars was still extended and slid down and pinched my finger pretty good. (This was simply my stupidity, not the fault of the design, but gloves would have helped:) The LED lights on the sides also help make the rig more visible from the side. In my opinion this is the highest quality tow bar currently on the market. eTrailer also did an outstanding job on the entire flat tow installation.
We traveled 7,200 miles last winter pulling your 2023 2 door Jeep Wrangler and it performed Excellent. I did buy the optional cover which I think this is a wise investment to protect it when parked.
# 3
Roadmaster Falcon All-Terrain Tow Bar - Non-Binding - RV Mount - 2" Hitch - 6,000 lbs
It took me awhile to decide if this would work with the Rough Country bumper I wanted to put on my 2010 Jeep Wrangler. After looking at numerous photos of the bumper I decided to pull the trigger and it worked. The mount cleared the bumper and I’m very pleased with how easy it was to mount and use the tow bar. I did everything myself except wiring the plug on my Jeep.
Great Tow bar! After a year and several thousand miles, no problems, and no issues with disconnecting. I definitely recommend it.
# 4
Roadmaster Falcon 2 Tow Bar - RV Mount - 2" Hitch - 6,000 lbs
I have towed our Honda Accord Sport over 7000 miles now with this tow bar and have been very happy with it. I didn't spend the extra $'s to upgrade to a non-binding bar and while I have had a couple of problems in getting the bars to release it was infrequent. I would suggest you read the owners literature and be sure to clean and lubricate the towbar regularly. It makes a difference
8000 kilometers so far. The interstate through Tennessee was a test! To the point that the steering stabilizer on the Jeep I was towing “failed”. But this, although a bit looser in the joints, is still going strong!
# 5
Roadmaster Sterling All-Terrain Tow Bar - Non-Binding - RV Mount - 2" Hitch - 8,000 lbs
Arrived quickly and well packaged. Took less than an hour to install on the RV with the included safety cables and wiring.I haven't pulled our Bronco with it yet but the tow bar appears to be well built and a quality product.
First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.
# 6
etrailer SD Non-Binding Tow Bar for Roadmaster Direct-Connect Base Plates - RV Mount - 6,000 lbs
Outstanding product and even better customer service! Two backyard mechanics installed baseplate and braking system with just one call to confirm proper wire connection. Total package works great.
Would have gave it a full 5 stars if it would have actually fit into the receiver. Tried both my extension receiver and the OEM 2 inch receiver. Would not budge. Had to grind off the powder coating and then some. Now I need to then repaint to prevent rusting. I would have returned this if I didn’t need it now. Better quality control is needed on the e trailer brand. Guess I know it won’t rattle, lol. Buy a mainstream brand.
# 7
etrailer XHD Non-Binding Tow Bar for Roadmaster Direct-Connect Base Plate - RV Mount - 10,500 lbs
First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.
It’s well put together and easy to install .
What our customers are saying:
"Very helpful/friendly Customer Service. Competitive Pricing. Shipping was Fast."