Most Popular Fits Roadmaster Base Plates - Direct Connect for 2009 Jeep Grand Cherokee

One year ago I purchased the equipment to tow my Jeep Grand Cherokee 4 flat behind my motorhome from etrailer. I received the items within 4 days, and was able to do the install myself thanks to the fantastic instructional videos provided by etrailer. I have towed it from Iowa to Colorado, and several shorter trips. It is easy to hook up/unhook and tows fantastic. I went with the Roadmaster Sterling tow bar as well as the roadmaster crossbar with removable arms. I would HIGHLY recommend this setup! I also put the roadmaster diode wiring set in the Jeep to use the tail lights. Works flawless! I have used etrailer for several items and have always been completely satisfied. Preston was super helpful in helping me choose the best equipment for my application! Can't go wrong with etrailer!

The tow bar is excellent quality and simple to install. Connecting and disconnecting are a breeze. I had the old style tracker tow bar, but had to upgrade for a heavier vehicle. It fits well on a 2015 Jeep Grand Cherokee.

Just received RoadMaster Baseplate Kit (-4), Falcon 2 Tow Bar, Diode Taillight Kit and the Wireless Braking Kit for my 2016 Jeep Grand Cherokee Summit. Arrived after only two days! All packages arrived in good shape!

I have purchased a number of items from etrailer over the years, always get knowledgeable help and great service.

RMR-676 was received quicker than expected, living in Alaska this was a great plus. Our product arrived missing some hardware. I contacted etrailer and the missing pieces were right away. Great service from etrailer and Roadmaster !!! Looking forward to snow melting and getting the motor home out for an actual road test!!!

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Great price, excellent shipping and product.

As you can see, I ordered the components necessary to allow me to flat tow my Jeep Grand Cherokee behind my motorhome. I followed the recommendations made by one of your employees as far which components would be necessary to meet my objective. Now that I have utilized this equipment to tow our vehicle over two separate trips to Seattle, Washington and also to Tucson, Arizona, I can report that we have been very satisfied with every aspect of our purchase. Thank you, again, for the expert assistance!

The product is working very well

Easy to hook up our toad ( Jeep ). I can connect or disconnect in about 2 minutes all while standing. Stays right behind our RV and you only know its back there when you look in the rear view mirror. I would buy this again.

Outstanding product and even better customer service! Two backyard mechanics installed baseplate and braking system with just one call to confirm proper wire connection. Total package works great.

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This whole system is great!!! Even being a female, it takes less than a minute to connect or disconnect, just a couple of small receivers stick out of the front of the car. And they are removeable when not towing. My brother even bought a set for his Class C. It is difficult to back up in the Class C, IT is ok as it is quick to disconnect, so no worries.

I use the XHD non-binding tow bar to pull a Jeep Grand Cherokee behind my Class-A motorhome. The XDH tow bar works great. It is easy to hook-up and stores nicely to the side when not in use. I especially like the Non-binding release, which makes it easier to unhook.

First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

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