Most Popular Thule for Truck

The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.

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Hitch pin broke before I got it. Looks like a poor design for the locking pin, they might want to consider a different design. I got a 3/8 shear pin from Home Depot to replace and it works great. Bike rack is great!

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The BEST bike carrier by far!! We are both in our 7th decade and even I alone (5’2” 120 lbs) can manage to attach this in my hitch without any issues. It’s so easy to load both our hybrid and e-bike and they are super secure. We love that it folds up small and wheels away when not in use. This bike carrier is worth every penny!!

This rack is perfect! eTrailer had it shipped and at my home in almost no time. I drove with it on the car today, and it was solid and secure. It's super easy to get on and off the hitch. I'm 5'1 and I was able to load the bike on with the ramp without a struggle. Thanks for the thorough video and comparison information. It made this purchase easy.

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Very sturdy and well made. Great for a barrier between bikes and tailgate so it is not scratched. The camera flap is a plus so the rear view camera is accessible. No issues a year after purchase. Fits a 2014 Chevy Silverado 1500 and 2022 RAM 2500 equally well.

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It has 7 different areas to strap bicycles down but there is definitely not room to strap 7 bikes down from what I can tell. The straps were a little tricky to feed under the tailgate and pull up at the same time with only one person. Overall it works pretty well but it appears to only have enough room for 4 MTN bikes.

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Linda and I recently ordered two Aventon Pace 500 NextGen E-bikes from [bike store] in Madison, WI. Not wanting to just toss our expensive new bikes in the back of the p/u when they arrive next month we promptly ordered the Thule Instagator from etrailer. My prior experience with etrailer came as a recommendation from a friend. I was able to do quite a bit of the research on etrailers website, the demonstration video extremely helpful and we placed an order. The racks were in-stock, shipped promptly, etrailer providing a very nice tracking link that included pics of the staff involved in processing the order and a map of the route all the way to delivery. Absolutely 1st rate service. The racks showed up in perfect condition about two days after placing the order, exactly as promised. We are very pleased with etrailer, will most certainly be ordering from them again and recommend this company w/o reservation. Nice job etrailer!

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I bought two racks to transport my ebikes. The tires do not fit in the rack. the cradle that holds the tire require to be wider. I need to return them. please assist me in this matter. thank you

etrailer has been great in the past and I will order from them again. This experience was mediocre because they advertised free 3 day shipping through a google search for this product. After paying I was notified that it would take longer. I needed the gate mate for a weekend trip and could have gotten it through [online vendor] for the same price, quicker. Not a big deal, just be aware.

Great material, inside smooth will not scratch the tailgate. Easy install. I ordered for full size, truck however if I had to do it again I would choose smaller width. I have rails mounted to the inside of bed for a bed cover. The gate mate really fits snug, having to slam the gate to lock. Depending style of bike the down tube may not snug tight. Yes I would buy again. Good price.

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Great product, great company to do business with. etrailer is the best. Friendly, helpful and they made sure the bike rack was shipped immediately and it was delivered on time.

The quality of the rack is very sturdy and well built. I needed a rack that has a 12” spacing between wheels do to the baskets on each bike, and this rack delivered that. The issues I have with this rack are: I have a GMC Yukon suv and with the rack mounted I have to lift my two Lecritc 2.0 e-bikes, at 60 pounds each up over 24” to get it mounted. It sure could use ramps, which I know it did not come with. The clamp hold down does not work with fenders on a bike. It does not clamp very well on the cross bar (male and female) type do to the width and the angle of the cross bars. When clamping in front of the front fender makes the bike very unstable, and will require additional strapping and tie downs to secure the bikes. It claims it is for e-bikes, but only if it has no fenders. Nice rack, just not for me.

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