Most Popular Thule for Kia Rondo

The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.

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I bought this bike rack back in April but wanted to make sure I used it to give the best review. First I want to say I did a lot of research on bike racks and found this one to be the best one to fit my needs. The best price I found was on etrailer.com, at the time it was When I called the customer service to place my order, I spoke to Dan. He was very pleasant on the phone and took the time and listened to what I needed and understood my concerns. I ordered the bike rack and also ordered the Thule Snug Tite Hitch Lock and Anti-Rattle Device and the Thule Cable Lock w/ One Key System Lock. Dan suggested I also get the Thule Bike Adapter Bar, which I never even thought of getting. Delivery was in about two business days, which was really fast and at the time of order they were running a special free delivery over $99. When I went to put it together I noticed I was missing the flat cap screw M6 x 16mm, part number #853-5787-02. I emailed Dan and within 24 hours received an email that the part was sent out and also in the email their was a link to track the order. After I received the part I did notice that the flat cap screw was actually in the 2 inch adaptor sleeve. The instructions were very easy to read, and it took me about 20 minutes to put together. I did have an issue when I positioned the stinger into the cradle, with the 8mm locking nut, it was not staying tight and when I took it off I noticed the threads inside were gone, so I ended up going out to Lowes and buying a new one and its holds perfectly fine. I also had a question about that part because it is not a locking part and was worried someone would try to steal the rack. I contacted etrailer.com to find if they make a locking device for this and they said no but I can contact Thule to double check, I'm still waiting for an answer back from Thule. The weather finally broke and we installed the rack onto my hitch, tightened it and it doesn't rattle. When I finally used the rack and put my bike on, it did sway a little but at 50 mph I was very happy with it. The trailer comes out just enough away from my car that I do not have to fold completely out and I can open my trunk with no issues. I am very happy with my purchase and had a great customer experience with Dan. Would highly recommend ordering from them to anyone.

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Fits perfectly on our Lexus CT200h. Only on the old LS400, the side straps have to be fastened to the wheel arch edge, since the upper trunklid gap is to narrow for inserting the strap hooks. Mounting of two bikes is (with some routine) quickly done, and they stay safe even for longer and faster routes. For transporting three (mountain) bikes, though, the design doesn't seem big and robust enough. Nevertheless, the price-benefit-fun ratios are way better than reasonable.

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The side / bottom straps are seriously lacking. It has those straps you would find on a backpack, making it difficult to securely tighten down because of the angle. I'd usually have to pre-tighten them to a certain length, then forcefully shove the whole rack until it clipped onto my car. They really just need to be ratchet straps. Even then, one of the side straps came off while driving after hitting a small pothole and the whole thing dangled to one side - Luckily I was in a parking lot. I've also never been able to fit 3 regular bikes, only 2. It's really only a capacity of 3 if you have 2-3 slim bikes. The rubber is so wide that it makes it nearly impossible to slide certain bikes on. If you have a step thru bike with one of those crossbar adapters, I wouldn't even bother with trying this. Unfortunately I don't use this anymore since I'd be constantly worrying the whole thing will come off whenever I drive.

Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.

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Ordered online, it shipped the same day. Received it 3 days later. There is a little assembly, but, pretty simple. It took me less than 15 minutes to install and no tools were needed. It is adjustable to be used on many different auto types, but, the instructions were very clear about how to adjust it to fit my 2011 Ford Edge. I have used it twice so far to transport my bike. There are a couple of items that are inherent in the design, not a flaw, but, you need to be aware of them. First, you can't use rear window wipers. Second, the back-up alarm goes nuts because it registers a bike less than 6 inches behind you (I tolerate it for the few seconds it takes to back out of my driveway or out of a parking lot). Third, there is a little flexibility, it is held on with straps and clamps, not bolts, so, it bounces a little when you go over bumps or make sharp turns, however, it holds the bike fast to the frame and stays on the car. I use mine to transport my bike on short trips around town to bike trails. On a long trip I would suggest checking that the straps remain tight from time to time during the drive.

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Exactly as advertised, transported 2 Trek bikes on on the back of my 2016 Toyota Avalon without issue - travelling from Boston MA to Green Bay WI. Outstanding price buying this item as open-box. etrailer's website is the best I could find on the web with name brand racks, automated compatibility vehicle check, and they they shipped overnight.

The delivery was quicker than I expected, but apparently the item was not checked before shipping. There was a key strap missing. I called customer service and they said they would send me a replacement part. If that goes well, I would move my rating to four stars from two.

The BEST bike carrier by far!! We are both in our 7th decade and even I alone (5’2” 120 lbs) can manage to attach this in my hitch without any issues. It’s so easy to load both our hybrid and e-bike and they are super secure. We love that it folds up small and wheels away when not in use. This bike carrier is worth every penny!!

This rack is perfect! eTrailer had it shipped and at my home in almost no time. I drove with it on the car today, and it was solid and secure. It's super easy to get on and off the hitch. I'm 5'1 and I was able to load the bike on with the ramp without a struggle. Thanks for the thorough video and comparison information. It made this purchase easy.

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It is a good rack. Virtually no rattling full or not. I do not have any sideways photos. But, I do not see how you could get five adult mountain bikes on here. If you had a couple of more inches it won't be a problem. I would still recommend since it does tilt away from the car and locks to the hitch.

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etrailer customer service is top notch! Matt K saved my vacation trip when my original rack was back ordered. He helped me and walked through the options. I landed on this Thule rack and Matt helped fast track the rack, hitch, and cross bars in time for my families vacation. I had 4 bikes on this rack for its maiden voyage 10+ hours to the beach one way. My little guys bike is just plain to small for the rack but it fit my mountain bike, road bike (carbon), my wife’s road bike, and my daughters mountain bike no problems. Because of the long trip I took the pedals off to make my life easier but they fit with pedals too. Also cross bars are a must for odd frames like kids bikes and mountain bikes etc. I’m super happy with how easy the rack is to throw on and off and having no issues after 10 + hours of hwy drive time is a testament to the Thule brand. (Note all my other racks were Yakima before this one, I really like the Thule rack) Thanks again Matt! And the etrailer team, you will be my first stop for future needs. P.S. I never usually leave reviews, but these guys are good to go!

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Originally I was looking to put a hitch on my 2021 jeep renegade sport for a hitch mount bike rack, after seeing that I would either have to remove seam sealer and drill holes in my rear subframe (this is not a good option living in the rust belt), or remove my entire back bumper off and cut holes in it for the factory style hitch, and still have a rack that is illegal and blocks my license plate/brake lights turn signals I decided to look at different options. A roof rack is a little too high to lift a bike on comfortably. This thule outway platform 2 takes about 10 minutes to install correctly, and is solid and holds the bike securely, and the rack locks to the vehicle, and also the bikes lock to the rack no extra purchases required (comes with 2 keys and plastic spoiler supports). I have driven 80mph over potholes and bumps, also on extreme hills and has held securely.

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Great product. Packaging came damaged but product looked ok.

T2 Pro bike rack was delivered in a very timely manner. The rack was as described, extremely easy to assemble and is super user friendly! Exactly what I was looking for so my wife can use it by herself. Thanks

Great product, great company to do business with. etrailer is the best. Friendly, helpful and they made sure the bike rack was shipped immediately and it was delivered on time.