# 1
Swagman Chinook Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
Truly grooving on my wife's new Swagman Chinook bike rack. She wanted to be able to transport her nice road bike easily without throwing it in the back of her car, and since a roof rack is out of the question, this Swagman model fit the bill perfectly. It arrived quickly on the anticipated date. Kudos to etrailer.com for the email updates to keep me informed of my purchase. Within one hour, it was installed on my wife's 2014 Mazda3 hatchback. The Swagman is heavy and solid, which is reassuring as it makes me feel confident that it will keep the bikes secure. It also makes me feel like I got my money's worth. A ratchet wrench and Phillip's head screwdriver were the only tools required for the easy install. I did my research before purchasing the Chinook model as I was also eyeballing a very similar Thule rack that was slightly more expensive. I spoke with an etrailer.com expert who gave me the lowdown on both models. Ultimately, the Swagman won out because it has a smaller 'footprint' while extended or folded up ... and also can tilt away from the car for easy access to the hatchback area. Very convenient! FYI: Mazda doesn't make a trailer hitch for the Mazda3 as it's a small car with a small engine and has no business towing anything. Thankfully, the Curt company makes an aftermarket frame and trailer hitch that fits the Mazda3 hatchback perfectly with no drilling. Stupidly, I purchased it from another online company thinking I was getting a good deal. Turns out etrailer.com had it for less with FREE shipping. Oh well ... live and learn. Now I know that etrailer.com is one-stop shopping for bike racks AND trailer hitches. (Full disclosure: I had the garage down the street install the frame as it's easier with a lift) Only snafu: the shipment contained an extra set of keys that I assumed was for the hitch bolt lock (there was also a set of keys on the bolt itself). I spent 15 minutes using those keys trying to figure out how to remove the lock from the bolt to install it on the hitch. The keys just wouldn't turn in the lock. I called etrailer.com and Kevin told me to try the other set of keys ... and they worked. So an extra set of keys came with it that did absolutely nothing ... weird! Obviously, I can't speak to the longevity and durability of the Swagman Chinook 2 Bike Platform Rack as I just installed it. What I can speak to is the sturdiness of it, the ease of the installation and my complete satisfaction with the good folks at etrailer.com.
I ordered the Swagman Chinook 2 Bike Platform Rack on line from etrailer and so far have been very satisfied. The bike rack was delivered in less than a week. Unpacking the rack and assembly was fairly straightforward. I have read some reviews that complained the assembly instructions were a bit vague. I didn't have a problem but can see where others without a mechanical background get confused. The rack is very sturdy, but there is some side to side play in the tilt mechanism. I'm not sure this can be avoided with a rack that folds down. Installing the Curt trunk stabilizing strap takes most of the sway out of the rack. Installation is fairly easy and quick. It takes me 6 - 7 minutes to install the back on my hitch, and to install the bike and be ready to drive away. That seems reasonable to me. So far I've only loaded 1 bike. I've included pictures of my installation on a 2014 Mercedes Benz E350 sedan. Clearance between the bikes, the rack and the car are good. With the bike loaded in the inside, most forward position, I have 6" clearance between the pedal and the bumper. With the bike removed, the center support folded flat and the rack folded up in the storage position, I have 4" clearance between the closest part of the bike rack (the fold down hinge assembly) and the back bumper of the car. I am able to open the trunk of the car without removing the bikes or using the tilt feature, but I do have to remove the stabilizing strap first. Overall, I'm very pleased with the bike rack and think it will serve me much better than my old strap on rack. Since the weather has been cool since getting the bike carrier, I haven't taken any long trips to give it a real workout.
# 2
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
It works great! Easy, quick, you know. One needs to screw in the hitch bolt, for some reason, before latching it. Other than that, it makes going bike riding way easier.
I like the overall design of this rack, but unfortunately after hauling a couple bikes around for a while the point where the crossbar connects has apparently rounded off so the rack swings back and forth. I've used rope to tie the ends of the rack to the car to stop this from getting worse, but it's inconvenient. Note: the hitch connection itself is good and solid, but the point where the crossbar connects to the bar coming from the hitch has gotten loose and there's no way that I can see to tighten it.
# 3
Swagman XC-Extended Bike Rack for 2 Recumbent Bikes - 1-1/4" and 2" Hitches - Frame Mount
I have bad shoulders and could no longer lift my long wheelbase recumbent bike up to my Thule rack. The new rack solved the problem and made it much easier to load the bike. Very happy I got the new Swagman rack.
Thank you again for such excellent customer service. I am including two pics from today showing the bikes mounted on my 2009 Honda Fit with the bike rack we purchased from you. Please feel free to use them in any of your publications, print or web.
# 4
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
So far so good. It is exactly what I thought it would be... So far no surprises. I received it and had it installed within 15 minutes. It's installed on the front of a Ford E350 van which is built out as a Coleman RV. I was worried about clearances but as the pictures show that is not a problem at all.
First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.
# 5
Swagman Enforcer Roof Bike Rack - Fork Mount - Clamp On - Aluminum
Pros: That model of roof bike rack allows fork mount to be moved back and forth as other models seems to only offer "fixed" position directly above cross bar. Price is reasonable. Con: Outside diameter of the adapter used with 9 mm skewer is way smaller, that inside diameter of the holder it goes into, resulting in significant wobbling of bike even when skewer is tight. Fixed the problem wrapping piece of aluminum flashing around adapter to make it fit much tighter and that stoped wobbling. Expect to have adapter and holder to match each other way better.
Overall we were very pleased with this bike roof rack. The install was easy and we can take it on/off quickly when we have to accommodate other items on the crossbars. I especially like the integrated wheel holder, it’s very stable and I don’t have to worry about locating a Velcro strap. Price point was more affordable than other brands and no loss in quality. Would buy again if we had a need!
# 6
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!
What our customers are saying:
"Loved the hitch 5-bike bike rack. Came quickly and is as advertised."