Most Popular Two Balls for Ford Edge

I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.

The hitch assembly included everything needed for quick and complete installation. Perfect fit for my 2023 Honda Passport. Have been using etrailer for some years now and have never had a bad experience. The self-help videos are a plus for customer service. Good work guys!

I've used the hitch over the last year on several trailers and loads. The adjustability made towing a much better feel and ride over a fixed hitch that at times not the greatest. I see no wear, very easy to adjust even once coupled to the trailer and finding the trailer needs to be leveled better.

Works flawlessly. I was very excited the day I got home and my Rapid hitch was on the front porch. It came in nice box and was packaged very well. I opened it up and unpacked my rapid hitch and I was very impressed with the quality and precision of this hitch. All of the machining was PERFECT and everything fit together right. I put it in my truck right away. Going down the road with the trailer on and off there is absolutely no rattles, clunks, or jolts. I also love how everything is aluminum or stainless steel, NO RUST. I wish I could've gotten the greaseless model but my boat is too heavy. My only complaint is that it doesn't come with locking pins. With a hitch this expensive I really wish it came with them. Do yourself a favor and order them with your rapid hitch so you don't have to pay for shipping in the future. Other than that great product and I believe it will outlast me.