Most Popular Fits Roadmaster Base Plates - Direct Connect for 2023 Mini Cooper

Installed the tow bar today. The bar is made of quality materials and is nicely finished. Installation instructions are complete and easily understood. I would have liked to have one or two more holes in the tongue of the hitch to allow me to move the tow bar closer to the back of the motor coach. I really like how easy it is to connect my vehicle to the tow bar.

Great Product! fits perfect on my 2008 Mini Cooper S!! Thanks

The tow bar works great, But the breakaway cables didn't hold when my drop hitch broke, both cables sheared leaving my Jeep on the side of the road, luckily the emergency breakaway switch activated and it came to a stop. I think the cable needs to be stronger to hold a 2023 Jeep Wrangler Rubicon 4XE.

The product works great. I love all the light features on it. Easy install and easy of use. Using the product with my RV and Jeep Gladiator.

Arrived quickly and well packaged. Took less than an hour to install on the RV with the included safety cables and wiring.I haven't pulled our Bronco with it yet but the tow bar appears to be well built and a quality product.

First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

Really well built. Great service from etrailer.

On the road in our RV when I discovered our 3yr 7mo Blue Ox Tow Bar had a failure that I was not going to be able to use again. I call Willian S at etrailer about getting a new Blue Ox Tow Bar and having it shipped to a nearby UPS store. William checked to ensure it would be delivered before our scheduled departure. Not only did he assure me it would meet the timeline but he checked it after shipping to make sure it got here. Also he checked about a “like new” tow bar which saved me ~$500. Thanks for keeping me on the road without delay!

The wiring kit for the tow base kit was very well engineered and works very well. The videos for installing the base plate we're awesome step by step process and was very easily accomplished by someone with just a wrench and a drill and a few tools.

Would have gave it a full 5 stars if it would have actually fit into the receiver. Tried both my extension receiver and the OEM 2 inch receiver. Would not budge. Had to grind off the powder coating and then some. Now I need to then repaint to prevent rusting. I would have returned this if I didn’t need it now. Better quality control is needed on the e trailer brand. Guess I know it won’t rattle, lol. Buy a mainstream brand.

This is one of the best, two items I purchased of about 6 or 7 items acquired to rig my 2001 GMC YukonXL for flat towing. The 10,000 lb capacity is valued. the tow bar slides work well. the 3/4inch pins are strong and I have had no problems. The tow bar pulls a YukonXL with some extra stuff, fuel and tools and weighs probably 6,500 lbs (my est--haven't put it on a CAT scale). When I rig my 2020 Chev Silverado Trail Boss to flat tow, I expect to be able to use this.

The Blackhawk 2 All-Terrain tow my 2017 F250 Powerstroke with RZR loaded on the truck and performed well. We have traveled across the US towing a 2020 Escape Hybrid and again the bar excelled.

Fantastic customer service and delivery of my tow package in time for Christmas to me !!!

I have purchased other items from etrailer and as usual the delivery is easy to follow and produce as advertised.

First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

Was simple to install. The only hard part was installing the backing nut with the wire handle. That could be done different.