Most Popular Bike And Hitch Lock for 2017 Ford Flex

Rack is very sturdy and heavy duty. Instructions were terrible. Locking hitch pin would not thread correctly and ended up damaging it. Thankfully the threads on rack were fine and I was able to use the non-locking threaded pin. Would like a replacement locking pin ASAP

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So far I’ve just assembled it and took a quick test drive around the block. My initial thought is this thing is perfect. It’s super sturdy and easy to use. My only gripe and it’s not fault of the rack, but it’s heavy…

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This bike rack is a tremendous value. Cheaper and just as good as comparable racks that cost twice as much. The rack has performed superbly. One caution: the manufacturer’s packaging is poorly designed, and insufficient to safely ship a 60+ pound bike rack. The steel parts of the rack shifted during transit and broke several molded plastic components. Saris’ customer service folks were excellent, and promptly sent replacements for the components that were broken in transit. The improper packaging was not etrailer’s fault. Saris should reengineer their packaging for this item.

This is great bike rack. It arrived fast and just in time for our trip in mid July. My husband and I put it together quickly, we looked at a [online] video for how to put it together and went by the instructions booklets. It took us under an hour to put it together. It is very simple to load and unload bikes on it and the bikes stayed stable throughout our 600 mile trip and back. So overall, I am very satisfied with this bike rack. Will now see how it holds up with time.

Just an all around great bike rack. I have loaded four bikes and driven a decent amount of miles with no issues at all. I didn't even find it necessary to use the accessory cross bar that can be purchased separately. I did buy a couple of them just in case. I don't find it an issue if the bikes are not level with the ground when loaded. They are all well above the ground. I only wish I had purchased this from etrailer sooner.

So far so good. Easy to install on my 2in hitch, looks great and feels secure. I will need to but a few adapter bars for the family bikes but I'd recommend this one for sure. The adjustable locks are very convenient and the removable straps make it easy to slide bikes on and off the rack.

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Seems like a solid rack. Really heavy and bulky which I was not expecting. You essentially have to mount the 2 bike rack to the car then slip in the 2 bike add-on. Lifting the 4 bike rack as assembled is doable but triccky. Still much better for my beloved bikes than the 4 bike cradle racks which beat the bikes up as they rub each other. Warning: the nut in the receiver part of the rack had steel shot beads stuck in the grease so I couldn't thread the bolt in. I had to disassemble the nut holder and pick the steel beads out with a dental pick.

Haven't done a test drive yet, as we just received it yesterday. We have a 2009 Ford Flex with a 2" receiver. I researched on-line for several months before making the purchase. I used etrailers measurement checklist, for the hitch as well as the bikes' tire size and spans prior to purchase to confirm that this rack would work for our vehicle and ebikes. The rack arrived on the day promised, packed well. We are aged 81 and 61. Easy for us to assemble, very good, well written instructions with easy to understand diagrams. Took us maybe 25 minutes to install, in hindsight probably could have done it faster, but we were trying to be very careful. Loading the bikes took the both of us, as the bikes are about 48 pounds each, but it was relatively easy. We anticipated having to adjust the bolts that are in the sliding holes after we loaded the bikes, but the position in the middle was perfect for our 2 Aventon Level Commuter bikes. Our front tires have a fender, so that was our major concern. We tried the hold-down bar on both our fender and the tire. Seems either will work fine, but will probably keep the hold-down bar on the tire just in front of the fender. The bikes are very stable and upright in the rack and no part of the bikes touch each other. All moving parts seem to work perfectly. So far, we are very pleased with the product!

I've taken this rack all over New England on the front of my Dodge Ram 3500 pick up truck with a truck camper. I had no idea it was possible to love a bike rack so much. After one drive I didn't ever worry about it again. So nice that it locks up when I am camping or taking a quick stop for food on the road. So glad I bought it from etrailer. They totally help me pick the perfect rack for my challenging set up.

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Still very new, but what an awesome bike rack! Assembly was a snap and the rack is rock-solid when you secure it to the hitch receiver. etrailer was amazing too - excellent communication, price and fast, free delivery. Overall I am extremely happy with the rack and service!

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So after much research into bike racks, I decided on pulling the plug on the Kuat Sherpa 2.0. I've looked into the Kuat NV and other brands, but they were just too much for my needs. If you've got "regular" bikes and not the heavier eBikes, then this rack is perfect. I wanted a hitch rack that was user friendly and not overly complicated. I have a mixed bag of bikes and this rack can handle them all, from mountain bikes, street bikes, and BMX bikes. I like that this rack comes with an adapter piece for 20"-24" wheels. Assembly of the Kuat Sherpa 2.0 is really a no-brainer. I think it's only 4-5 bolts really. Everything else is ready to go. The anti-rattle hitch ball mechanism is simple to use with just a twist of the dial, easy. The tilt pedal/lever is also easy to access should you need to open your hatch, a solid "click" assures it's in place. So far, loving this rack. Fit and finish is superb. Thanks to Jerred and etrailer for answering my questions, always helpful.

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OMG!! I have been researching and pricing bike racks for a month. Every time I thought I was ready to pull the trigger, I have a question or review that through me off the trail. I was ready to purchase the rack from outdoor retail store and drive 2 hours to pick it up from store to save the $75 shipping, when I thought about etrailer that I had used when I had a travel trailer. Checked them out, they had the exact rack I decided to buy, with $[XX] discount and free shipping. Life doesn’t get any better. It was delivered right on time and in great shape. BTW etrailers website description and videos were better than the racks manufacturer site. You are Rock Stars in my book. Overall, start to finish was above and beyond expectations.

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So, one year in, this works well for the price. I have successfully hauled around 5 bikes a couple times now including a couple vacations. Bikes got there securely despite 4+ hours of driving at interstate speeds, including one harrowing stretch on bumpy roads with 70 mph speed limits (wow Texas, seriously?) where the car got significant amounts of "air" at random intervals. Getting the bikes on and off is still a major pain. I had to buy the adapter for 3 womens/children's bikes. My own full size mountain bike barely fits on, too, the pitch between the bars seems a bit challenging and requires me to contort the bike dramatically to get it on and off. If you are trying to actually get 5 bikes on here, figuring out the bike handle tetris game is not easy. Will take you a bit. It still takes me ~15 min to load 5 bikes up every time. On short trips I sometimes skip the tiedown through all the bike wheels and it's fine, although I wouldn't do it for long trips. My biggest regret here is not buying one where the rack will pivot out to allow access to the rear minivan hitch with the bikes attached -- this means this is the last thing to pack in the car and the first thing you unpack, every time on vacation. It requires planning and forethought. The rack does fold down nicely which we used extensively on vacation once the bikes were unpacked, just don't drive around that way. On my Honda minivan the bottom of this sags a bit when fully loaded with bikes, to the extent I scrape hard every time exiting my slightly inclined driveway. We found a few other low spots along our way, from restaurants to other businesses, that resulted in similar cringe-inducing moments. We drove it on the beach quite a bit, after a healthy wash with the pressure washer there is some mild rusting where the handles rotate, but the rack is otherwise in good shape.

Bought several bike racks and trailer hitches from etrailer. They followed up to make sure all was good. I would highly recommend buying from them. Good people and they care about the customer!