Most Popular Swagman for 2015 Toyota Tundra

Hi George, I sincerely appreciate your follow up on this order. I know its your job however I keep buying from etrailer because of their customer service and order processing. This order however is disappointing and I wanted to share this with you and not post on the website as I think etrailer could do better. I am attaching some pictures to explain. The box was really trashed and was obvious that it had been previously sent and returned. Very weathered and water stained, old cardboard held loosely together with tape, open in lots of spots. I can get past a bad box so I checked out the bike rack inside. The bubble wrap was there but not attached, the clamp components were sort of loose, scratched and beat up. Looks like the previous purchaser assembled and didn't like it, or possibly used it and returned. Either way, it wasn't what I expected. I purchased this so we could use on a trip over Thanksgiving (shipped 2nd day for a premium). It arrived just in time for me to put on the truck and go. This trip came up at the last minute and now I don't have time to get another rack. I would normally likely send it back and ask for one that wasn't in this condition but under the circumstances, I need to use it. Thanks again for the excellent customer service, happy Thanksgiving! (Note, I am now posting as there was no acknowledgement from Customer Service. Probably won't be buying from etrailer.com again)

I was initially a little skeptical about this carrier, but it appeared to be what I wanted and I could always send it back, so I placed the order. It arrived very quickly. It works quite well in a 2003 Tundra. It was as advertised, installed quickly and easily, and holds two bikes securely. I am completely satisfied with this carrier and would recommend it without reservation.

This is the best bike rack . I never own a bike rack before this one. So I can't really compare it to another one. My ?? rides great ,very solid and well made. I'm very happy can't wait to take a trip! I would recommend buying this product and buying from etrailer. Customer service people are excellent. I need some other items so I will be back for them.

Awesome bike rack. Worked on my 2018 Tundra perfect. Bikes are stabilized and secure. Like the way you can fold the bike rack to get access to the truck bed without removing it.

Great Rack with one problem This is a great rack for the money. easy to assemble, easy to install, easy to load. very secure and bikes ride great. One problem and it's not really swagman's fault. Some new trucks including mine have a 2 1/2" receiver. I thought I would just buy a longer bolt. No hardware store had a longer bolt with this thread. Swagman makes a very nice threaded bolt and lock that will fit the 2 1/2". I highly recommend you buy one when you buy this rack if you have the larger receiver.

Product delivered within 3 days. No problems. Great product.

An awesome experience with this company. Product looks very rugged. Only negative thing I can say about this product. The instructions were a little hard to understand. Hope I get many years out of this...

Rack is very sturdy and heavy duty. Instructions were terrible. Locking hitch pin would not thread correctly and ended up damaging it. Thankfully the threads on rack were fine and I was able to use the non-locking threaded pin. Would like a replacement locking pin ASAP

The quality of the rack is fantastic. Sadly the keys do not work on the Locking Quick Release Skewers. I've contacted Swagman about this and am waiting for a response.

Quite pleased with nearly everything regarding this rack. Setup was super easy right out of the box, loved that I didn't need any tools. Bikes feel very secure and I haven't noticed any shifting or movement while driving around. My only complaint is that it's possible for someone to remove (or steal) the locking skewers when there's no bike attached just by unscrewing the endcap. Even if the handle is locked in place, just unscrew the endcap and you can remove the whole locking mechanism. So...works fantastic when there's a bike to be hauled, but makes me uncomfortable when I just park the truck and walk away. Works great, could just be a bit more secure.

Haven’t used the rack a great deal, but have had no problems with it. We did have to purchase a bar adapter for the girls bike, as it just wasn’t stable enough without it. We have fenders on our bikes and cannot use the clamp on the tires. It’s not lightweight. It takes some strength to install it. We use it on a Toyota Tundra and a Subaru Crosstrek.

very nice rack.. easy to assemble..looked at $450.00 racks thaqt were no different than the Chinook.