# 1
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
Initial review is just to say how quickly the item arrived; it was within 48 hours of placing the order. It is a gift so I will ask my husband how he likes it and respond later about that.
# 2
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
The Swagman XTC-2 platform bike carrier arrived very quickly from etrailer and in good shape, the actual carrier box is inside another shipper box, which I'm sure helped with its condition. Assembly was relatively quick and painless, even though the instructions could be a little more thorough. Installing the carrier on the back of our Jeep Patriot also was quick, it helps to have an extra ratchet & 3/4" socket laying around for just this purpose. Installing the bikes takes a little patience and trial and error the first time you try and put them on the carrier. It's easy enough to adjust the wheel holders to fit the wheelbase of your bikes, but for us at least, the challenge was trying to swing the vertical support bar up into position after putting on the first bike (closest to the Jeep). We couldn't angle the bike enough toward the Jeep to have the bar clear the bike. We learned that the easiest way to secure the first bike was to remove the ratcheting frame hooks altogether, put the bike in the carrier, swing up the vertical support bar, put in the pin, and then slide one of the frame hooks down on the bar. The outside bike is much easier because you can set the bike in the carrier at whatever angle you need, not being limited by the back of the vehicle. One thing we did to protect the bike frames was to use some foam pipe insulation as cushion between the frame hook and the frame (see pictures). Once you get a system for installing the bikes, it is very quick to load/unload them. The rack seems to be well made and doesn't wiggle excessively when traveling. All in all a good product for a good price, would definitely recommend it for anyone looking for a platform bike carrier.
very happy with this purchase i just purchased and installed a drawtite hitch and this swagman carrier on my Patriot, and i couldn't be happier. very solid construction and the free shipping from etrailer was super fast and damage free. Great product at a great price, thanks etrailer.
# 3
Swagman XTC4 Bike Rack for 4 Bikes - 2" Hitches - Frame Mount
Rack is very sturdy and heavy duty. Instructions were terrible. Locking hitch pin would not thread correctly and ended up damaging it. Thankfully the threads on rack were fine and I was able to use the non-locking threaded pin. Would like a replacement locking pin ASAP
So far I’ve just assembled it and took a quick test drive around the block. My initial thought is this thing is perfect. It’s super sturdy and easy to use. My only gripe and it’s not fault of the rack, but it’s heavy…
# 4
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!
What our customers are saying:
"Everyone that bought before me was right! I got my rack in time for my next days off and putting it together was fast too. And I'm a grandma!! Thank you for being fast and honest! You beat anyone in my town hands down!"