Most Popular Locks Not Included for 2015 Honda Pilot

This product was very easy to assemble, even for me who is not a handyman type of person. It is very well made and easy to use. I am very happy with my purchase. The customer service from the time of my order to delivery was exceptional. I was constantly aware of the status of my order after it was placed until it was delivered.

The product, Swagman XTC-2 bike carrier arrived on time as estimated. No scratch, no bent, no missing parts - all good. Installation process took about 30 minutes: some parts came pre-assembled. Our SUV has a 2" receiver, so we use the rack as delivered (assembled for 2" use). Already taken the bikes out for a ride: this easy, safe, and comfortable product made it a breeze. We love it and hope to use it for a long time.

We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.

The straps are junk and four of them tore within a week of using them. I also almost lost one bike because of the straps. If I could I would return this unit.

Overall the rack has been fine, I use it 2-3x a week to carry my bike to the trails. I do however, have some feedback. The locking hanger that secures the bike in place is not intuitive. You have to push down on the bike to get it to unlock. Not a big deal but I got really frustrated trying to unload the bikes until I figured it out. The finish comes off easily, I have had to sand down and paint some of the points where the different parts touch several times. Currently, the pivot points have surface rust on them. The thumb adjusters to lock the slides have a tendency to come loose. Once I neglected to adjust them and the bike did fall off the rack, fortunately it was at low speed so only the derailleur hanger bent. Lastly, the middle locking pin has recently started to back itself out while driving around. It doesn't cause anything to happen aside from the rack rattling around. These are all small things that are part of wear and tear of a product that lives outside and is meant to haul gear- I am not disappointed in the equipment, just providing real life feedback.

Love this for the height as I am a 72 year old woman and lifting the bile can be a problem for me, but not with this rack I use on my Honda Pilot. I do use a bungee cord around the post while I am taking the bike off the rack as the bike will fall off once the holding bar is elevated so this prevents accidental damage to your car and bike.

This rack has worked well for us. I fits the Curt hitch perfectly. It is easy to attach bicycles securely. We can get three adult bicycles on this hitch (see photo). There are sufficient means to protect against sway.

Well built and good quality. So glad I can haul bikes easier with our Honda Pilot now!

Product arrived on time and the package was in good condition. It comes fully assembled which is a bonus, because I was able to use it right away. Great product for the price, highly recommended.