Most Popular Bike and Hitch Lock for 2011 Ford Van

Rack is very sturdy and heavy duty. Instructions were terrible. Locking hitch pin would not thread correctly and ended up damaging it. Thankfully the threads on rack were fine and I was able to use the non-locking threaded pin. Would like a replacement locking pin ASAP

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If you've done any research or read any of the other comments on either this rack, or this seller...rest assured they really are as good as everyone says! I ordered my rack on around 4pm est on a Friday afternoon and within an hour I received an email that said they have shipped my product AND upgraded to priority shipping. Can't say enough positive things about the customer service! When the rack arrived, it took me a little over half an hour to get it set up. Probably would e been faster if I were even slightly mechanically inclined (or if didn't I didn't have to borrow a socket wrench from my neighbor). We finally had an opportunity to load up the bikes and head out for a ride today. As others have said, the first time you load up your bikes, it's kind of like a puzzle to get them situated. Took about 15 minutes. This rack is awesome! Very sturdy and the bikes were very secure. Only racks I have had in the past were rooftop fork mount racks. This is so much easier! On e we got to the trail (over an hour drive) getting the bikes off was a piece of cake. Afterwards, it was time to load them back up and it was less than 5 minutes to get them all on and ready to hit the road. There were other 4-bike racks on the website, but this one had enough great reviews that I felt comfortable making the purchase. After the fact, I'm very glad I did! I can't imagine the $800 rack can be that much better than this, and I highly recommend this for anyone looking for a 4-bike platform rack. I will definitely recommend this rack and etrailer.com to everyone I know.

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I am very impressed with the features on this rack. Our two beach bikes are snug and secure while traveling.

I have a Dirty Sixer 36" wheel bike and my wife has an electric bike. This rack handles them both very easy. This is one of the only bikes racks the 36er will fit on. We are extremely happy with the purchase and will more than likely be purchasing another one in the near future. Assembly was very easy!!

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We love our RockyMounts BackStage Bike Rack. The fact that it can hold our two e-bikes and swings out for rear door access makes it perfect for vanlife. Service and communication from etrailer is outstanading!

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etrailer.com asked me for a review about 1 week after it arrived. A better review would be in about 6-12 months after delivery to allow me time to use and experience the rack. Disclosure: my review is just for the assembly and install. Assembly is not easy. I needed to go to the internet and look at photos. The instructions lack detail. So only 4 stars for assembly instructions. It seems like a good design. The included locks seem cheap - like why bother including. The hitch pin design seems to tighten down the rack so there should be minimal rattle and movement. The rack sits up relatively high, so it would be safer to lift heavier e-bikes with two people or use some type of field engineered ramp. Wish it was made in the US and I wish the country of original was fully disclosed in the etrailer.com description. Perhaps it is disclosed but I learned it was from china after it was delivered.