# 1
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
I would give your customer service 5 stars but the swagman only 3.5. The releases for the hooks that hold on the bikes are very stiff and difficult to push in. The new one you sent me is slightly better but still not great.
Great product, arrived on time and easy to set up. needed for a 3000 mile trip and bikes stayed in place from time loaded until removed. All was easy to use. Used on Nissan Frontier, wish bikes sat 1 inch farther away so tailgate would lower with inner bike removed. Great carrier for the price.
# 2
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
The product still function perfectly.!! Excelent quality.! I using with the rack bike
I was sent additional mounting materials that don't correspond with my hitch or my bike rack. See the photo below. Are these materials for my Swagman STC2 Bike Rack Item #S64670?
# 3
Thule EasyFold XT Bike Rack for 2 Electric Bikes - 1-1/4" and 2" Hitches - Frame Mount
Works great. Comes completely assembled. First day I hauled me two E bikes about 40miles and they never moved. I did have to load my bikes a few different ways till I got to where I was satisfied. I ended up facing them in different directions and had to remove the arms that secure the bikes and place them where I thought they would work best. The carrier sticks out about 34" when on the back and doesn't fold in any closer to your vehicle. When your not hauling your bikes it would be best to remove the carrier. Not able to see the carrier when there are no bikes. It did lean out far enough that I was able to open my tail gate completely. I would have given it a five star but the instructions are terrible. So much for the days where things are actually explained instead of pictures. If your reading this then I would suggest you watch there instruction video on you tube. It helps.
As someone with extensive manufacturing experience, I can say this is a sturdy and robust product that will work well for anyone who can follow directions and mount bikes correctly on it. Having said that, there are a few items people should be aware of that can cause users some issues. The included “ramp” is not tall enough to work with a standard size pick up’s trailer hitch. I have a dodge ram 1500 series and the rack sits way too high when mounted on the truck hitch for the ramp to even touch the ground. If you plan on using a standard size pick up or a suburban or Denali type vehicle and are planning on using with heavier bikes or ebikes, buy the longer ramp made by Thule to help with getting your bikes on the rack. It costs about $[XX] and won’t nest inside the rack like the shorter one. But if you have heavier bikes or have issues lifting your bike, it’s a must have. In my opinion, Thule should have designed it with the longer ramp to start with to accommodate standard size trucks and SUV’s but it is what it is. The mounting struts take a bit of getting used to in order to configure properly to fit your bikes. Make sure you aligned your pedals and frame so that the bike nearest the back of the vehicle doesn’t rub against the frame of the rack before locking the bike into place. Once you find the proper pedal alignment for your particular bike, everything clamps down nicely and is very sturdy. Overall, aside from the ramp issue adding another $[XX] to the cost of the rack, I’m pleased and it should last for years. The locks are a nice feature as well. Protects your rack and your bikes from theft.
# 4
Kuat NV 2.0 Bike Rack for 4 Bikes - 2" Hitches - Wheel Mount - Gunmetal Gray
This bike rack has worked well for our family of 4. It allows us to safely and securely carry all 4 bikes through the mountains of Colorado with our Hallmark Milner truck camper. Strong and durable rack that barely moves when driving. etrailer's customer service was outstanding. The rack was initially delayed and after one phone call to check status a warehouse manager quickly solved a minor issue and got the rack shipped. etrailer was fantastic in managing this transaction with extremely limited staffing. etrailer is the first place I check for anything recreation as I've never had anything but stellar service.
Excellent rack, a year later still in great condition. No movement at hitch when driving like other racks. Love the extra bar to work on bike in parking lot. Cracked a part on the rack when backing up accidentally hit it, I called the company and they immediately sent out new part no questions asked and rack is like new. Easy to access the drop and raise bar even with bikes on .A note that with larger mountain bikes only three really fit on the four rack without adjusting handle bars. Thanks to etrailer for stocking a great product and providing excellent post purchase service
# 5
Kuat Sherpa 2.0 Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount - Gray
This bike rack is awesome! It is incredibly easy to use for one person and holds our bikes very securely. I highly recommend it for it's convenience and reliability. The cable locking feature is an added bonus but I would like to see a heavier cable used; one that has higher cut resistance. Overall, I am very happy with this rack and would purchase again.
We love this bike rack for its ease of use and solid construction. Bikes are quick and easy to load in and lock down tight. The hitch-receiver tightening system works great for a wobble-free rack and the hinge and locking lever work smooth and solid. It looks nice too.
What our customers are saying:
"Everyone that bought before me was right! I got my rack in time for my next days off and putting it together was fast too. And I'm a grandma!! Thank you for being fast and honest! You beat anyone in my town hands down!"