New Phoenix Faucet Leaking From Spout

Updated 04/19/2022 | Published 04/18/2022

Question:

I just installed the faucet I ordered and it leaks from the stem not any of the connections I made. Phoenix PF231321. Can you assist? In the picture, notice the water on the right side of the braided lines. Dripping is heavy when the faucet is on.

asked by: Pete

Expert Reply:

Thanks for the picture of your Phoenix Faucets Hybrid RV Kitchen Faucets # PF231321.

It could be a couple of reasons your faucet is leaking, however the most common reasons faucets leak is due to an o-ring not being installed correctly or your water connections aren't tightened all of the way.

I recommend checking your water lines for loose connections first. If those are fine, you'll want to shut the water off to the sink and check that your o-rings and washers are properly installed.

If after you've conducted troubleshooting and the problem persists, let me know and I'd be happy to help.

expert reply by: Bryce D