Thule Elite Van XT Bike Rack Locking Knobs Click and Will Not Open Jaw
Updated 06/07/2022 | Published 06/04/2022
Question:
The locking mechanism unlocks, but will not open the jaw. When turning them mechanism, it makes a clicking sound and the jaw will not open
asked by: Susan M
Expert Reply:
The clamps on the Thule Elite Van XT 2 Bike Rack # TH302043 should only click when you are turning the locking knob clockwise to tighten them and they are fully secured to your bike frame. Then when you lock them they will spin freely.
If you are turning the knobs clockwise then that would be the reason why the jaws aren't opening. If, however, you're turning the knobs counter-clockwise and while they are unlocked and you're getting that clicking sound then that sounds like a warranty issue to me and you'll want to pursue that since the rack has a limited lifetime warranty.
Product Page this Question was Asked From
Thule Elite Van XT 2 Bike Rack for Sprinter Rear Door
- Trunk Bike Racks
- Wheel and Frame Mount
- 2 Bikes
- Locks Not Included
- Adjustable Arms
- Platform Rack
- Thule
more information >
Featured Help Information
Instructions
Continue Researching
- Article: Stability Control for Heavy Duty Vehicles
- Q&A: Replacement AC Unit for Dometic Duo-Therm Air Conditioner 630516.331 on 2008 Four Wind Siesta
- Q&A: Bearing Kit for Lippert 4,400 lb Trailer Axle
- Q&A: Correct Replacement Motor for Lippert Coach Steps 128980
- Q&A: Direct Replacement for Carrier Air V RV Air Conditioner
- Q&A: How to Carry Both a Bike Rack and Cargo Carrier on a 2017 Mercedes-Benz Sprinter 3500
- Q&A: Difference Between Curt & etrailer Trailer Hitches For 2024 Mercedes Sprinter 2500 w/ Step Bumper
- Q&A: What is the Best Hitch for a 2023 Mercedes-Benz Sprinter 2500 w/ Factory Step Bumper?
- Article: The 5 Best Trailer Drop Hitches You Can Buy
- Article: How to Choose a Bike Rack for a Jeep Wrangler
- Article: Brake Controller Installation: Starting from Scratch
- Article: RV Pre-Departure Checklist
- Article: Trailer Maintenance Schedule