# 1
etrailer Ball Mount Kit for 2" Hitches - 7,500 lbs
I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.
The hitch assembly included everything needed for quick and complete installation. Perfect fit for my 2023 Honda Passport. Have been using etrailer for some years now and have never had a bad experience. The self-help videos are a plus for customer service. Good work guys!
# 2
Draw-Tite Ball Mount for 2" Hitches - 2-3/4" Rise, 4" Drop - 9" Long - 7.5K
The product is good but a bit tideous and after installing it my bracket fell and it was a pain to get replace it support made me buy the replacement pieces and the bracket didnt come with just the bolts, and at the end they told i have i had to buy the whole unit because based on their system my truck didnt have issues with installement and the manufacturer didnt supply that bracket cause it special order so in general i dont recommend in my choice better to get it welded.
Very knowledgeable group easy to work with I would always continue to use trailer :)
# 3
B&W Tow & Stow 2-Ball Mount - 2" Hitch - 3" Drop, 3-1/2" Rise - 10K - Black
The 3” drop is perfect for a stock 4x4 Silverado 1500. I can tow my small trailer as well as my full size tandem axle trailer without changing hitches/balls. Just what I wanted.
I liked the hitch just fine. I was hoping it would allow me to stow it and the be able to use my step in my GMC sierra tailgate but that won’t happen. I almost damaged my back up camera when checking it out. I am glad I did before assuming it was out of the way. I still like the product and will still fold it up when I need to.
# 4
B&W Heavy-Duty Ball Mount - 3" Rise, 4" Drop - 9-5/8" Long - 16,000 lbs
Nice heavy duty ball mount. Would highly recommend for heavy duty use.
We have always been very satisfied with the quality of the products and prompt delivery with eTrailer.
What our customers are saying:
"very easy to shop"