Most Popular Swagman for 2020 Nissan Murano

So far I’ve just assembled it and took a quick test drive around the block. My initial thought is this thing is perfect. It’s super sturdy and easy to use. My only gripe and it’s not fault of the rack, but it’s heavy…

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If you've done any research or read any of the other comments on either this rack, or this seller...rest assured they really are as good as everyone says! I ordered my rack on around 4pm est on a Friday afternoon and within an hour I received an email that said they have shipped my product AND upgraded to priority shipping. Can't say enough positive things about the customer service! When the rack arrived, it took me a little over half an hour to get it set up. Probably would e been faster if I were even slightly mechanically inclined (or if didn't I didn't have to borrow a socket wrench from my neighbor). We finally had an opportunity to load up the bikes and head out for a ride today. As others have said, the first time you load up your bikes, it's kind of like a puzzle to get them situated. Took about 15 minutes. This rack is awesome! Very sturdy and the bikes were very secure. Only racks I have had in the past were rooftop fork mount racks. This is so much easier! On e we got to the trail (over an hour drive) getting the bikes off was a piece of cake. Afterwards, it was time to load them back up and it was less than 5 minutes to get them all on and ready to hit the road. There were other 4-bike racks on the website, but this one had enough great reviews that I felt comfortable making the purchase. After the fact, I'm very glad I did! I can't imagine the $800 rack can be that much better than this, and I highly recommend this for anyone looking for a 4-bike platform rack. I will definitely recommend this rack and etrailer.com to everyone I know.

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I ordered the Swagman Chinook 2 Bike Platform Rack on line from etrailer and so far have been very satisfied. The bike rack was delivered in less than a week. Unpacking the rack and assembly was fairly straightforward. I have read some reviews that complained the assembly instructions were a bit vague. I didn't have a problem but can see where others without a mechanical background get confused. The rack is very sturdy, but there is some side to side play in the tilt mechanism. I'm not sure this can be avoided with a rack that folds down. Installing the Curt trunk stabilizing strap takes most of the sway out of the rack. Installation is fairly easy and quick. It takes me 6 - 7 minutes to install the back on my hitch, and to install the bike and be ready to drive away. That seems reasonable to me. So far I've only loaded 1 bike. I've included pictures of my installation on a 2014 Mercedes Benz E350 sedan. Clearance between the bikes, the rack and the car are good. With the bike loaded in the inside, most forward position, I have 6" clearance between the pedal and the bumper. With the bike removed, the center support folded flat and the rack folded up in the storage position, I have 4" clearance between the closest part of the bike rack (the fold down hinge assembly) and the back bumper of the car. I am able to open the trunk of the car without removing the bikes or using the tilt feature, but I do have to remove the stabilizing strap first. Overall, I'm very pleased with the bike rack and think it will serve me much better than my old strap on rack. Since the weather has been cool since getting the bike carrier, I haven't taken any long trips to give it a real workout.

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Truly grooving on my wife's new Swagman Chinook bike rack. She wanted to be able to transport her nice road bike easily without throwing it in the back of her car, and since a roof rack is out of the question, this Swagman model fit the bill perfectly. It arrived quickly on the anticipated date. Kudos to etrailer.com for the email updates to keep me informed of my purchase. Within one hour, it was installed on my wife's 2014 Mazda3 hatchback. The Swagman is heavy and solid, which is reassuring as it makes me feel confident that it will keep the bikes secure. It also makes me feel like I got my money's worth. A ratchet wrench and Phillip's head screwdriver were the only tools required for the easy install. I did my research before purchasing the Chinook model as I was also eyeballing a very similar Thule rack that was slightly more expensive. I spoke with an etrailer.com expert who gave me the lowdown on both models. Ultimately, the Swagman won out because it has a smaller 'footprint' while extended or folded up ... and also can tilt away from the car for easy access to the hatchback area. Very convenient! FYI: Mazda doesn't make a trailer hitch for the Mazda3 as it's a small car with a small engine and has no business towing anything. Thankfully, the Curt company makes an aftermarket frame and trailer hitch that fits the Mazda3 hatchback perfectly with no drilling. Stupidly, I purchased it from another online company thinking I was getting a good deal. Turns out etrailer.com had it for less with FREE shipping. Oh well ... live and learn. Now I know that etrailer.com is one-stop shopping for bike racks AND trailer hitches. (Full disclosure: I had the garage down the street install the frame as it's easier with a lift) Only snafu: the shipment contained an extra set of keys that I assumed was for the hitch bolt lock (there was also a set of keys on the bolt itself). I spent 15 minutes using those keys trying to figure out how to remove the lock from the bolt to install it on the hitch. The keys just wouldn't turn in the lock. I called etrailer.com and Kevin told me to try the other set of keys ... and they worked. So an extra set of keys came with it that did absolutely nothing ... weird! Obviously, I can't speak to the longevity and durability of the Swagman Chinook 2 Bike Platform Rack as I just installed it. What I can speak to is the sturdiness of it, the ease of the installation and my complete satisfaction with the good folks at etrailer.com.

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Installation was effortless. Love how it supports the bikes.

First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.

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Received the bike rack on time and in perfect shape. Assembled it and it works great! The only improvement that Swagman could make would be somewhat better assembly instructions, but anyone mechanically inclined should be able to figure it out. Mated it to the etrailer hitch receiver recommended by your consultant and voila! Ready to roll the first good weather day we get!! Thanks!

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Delivered on time. Product was as described -only used once but it workded well. No concerns!