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# 1
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
I am very pleased with the bike rack. It is easy to place on the hitch and works as I expected. The bike is secure and easy to place and remove from the rack.
The Bike Rack showed up intact, very easy to put together. The instructions that came in the box were old instructions, so I had to call etrailer and get help, which they took great care of my problem. It is very easy to put on the vehicle and seems to be very easy to operate, very glad that we purchased the product. The only thing that we are not happy with is that there is movement after the rack was attached to the back of our 2010 Lexus RX350, we have the 2in hitch opening, and there is quite a bit of movement and that is with the adapters attached. Wish that it was alittle more snug and less movement.
# 2
Swagman Chinook Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
Great product! Assembly instructions were missing one important detail re threaded block the needs to be inserted into the part that goes into the hitch but found clarification on YouTube Delivery was prompt and hassle free
# 3
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!
# 4
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
Love it! Once I figured out which bike would go on the inside, all was fine. I put the small hook (outside position) for my wife's bike on first, but leave the large hook off. Leaving the large hook off affords me more space to get my bike (inside position) on without scraping the car. I bought the locking anti-waggle pin and there is very minimal movement. Very easy to setup and store. Overall, very happy.
Got the hitch and rack for our new RX350 ( see pic). Both installations were troublefree and something most seniors could handle.
What our customers are saying:
"I needed a hitch and bike rack for my 2006 Toyota Highlander. Placed the order for hitch kit, wiring harness, and Rola Bike Rack. Three days later the parts arrived. I installed and tried everything the following weekend. Everything fit and worked as expected. Great products and fast delivery. Thanks."