Most Popular 5000 lbs GTW for 2013 Ford Transit Connect

As advertised and quick delivery, I am an Etrailer fan!

Strong and works perfectly!

Delivery was fast and on time. Thanks to their installation video the install was a snap. I didn't even need to lift the van. I played a piece of card board on the ground used a couple of wood blocks to support one end while I fished and fastened the bolts. I thought it would be a lot more difficult, therefore I was pleasantly surprised. Definitely a quality product from a quality company. Thankyou ETRAILER.

Product as advertised. Wished I'd paid more attention to what was included and not included. Seller web site did a good job indicating other suggestions on what would go with what you were viewing. So much so, I became dependent on it, and over looked the fact that the pin to hold the ball mount was not included in either the receiver or ball mount. I overlooked this and had to go out and buy this somewhere else. Other than that ordering was easy, and I received everything in a timely manner. It's worth noting that their tracking was dead on as well. It's nice tracking the progress of a package you are waiting for so you can plan your installation. And again, they do a nice job of following up letting you know they received, shipped the order and a link to follow it in transit.

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This ball mount gives me the adjustment I needed on my Dodge Grand Caravan when I rent different trailers. The part that goes into the hitch does have a little play but it is no worse than my current fixed height ball mount. The adjustable ball mount with the 2 pins also has about a 1/8" play so be ready for that if you buy this adjustable ball mount. That would be the only improvement I think they could make in the future is to have the pins a little larger and/or the holes a little smaller to reduce the play. However, this might just be the way these need to be designed at this price point based on the research I have done with other adjustable hitches.

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Unit worked, but the fit between the 2.5" adapter and the hitch was loose. It caused the trailer to rock back and forth with every application of the brakes. Had to make shims to stop unit from clanking. Felt like if length of attaching piece was longer it would had helped. Attached picture to help illustrate.

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