Most Popular RV Steps for Thor ACE Motorhome

Thanks Brittany for assisting me with this order. The motor works great easy installation. etrailer is a great company to work with.

etrailer customer service is 5 star however kwikee step motor and gear box are poor design, short life span. Uses a metal gear meshing to plastic gear is terrible engineering. I replaced 3 motors and 1 gear box on 2 different Tiffin in 10 years. I’m sure some owners have had better luck but hasn’t been my case and according to social media a lot of people post step problem. I ordered my last motor from etrailer because along with my 10 year history with buying from etrailer if you call them they make sure you buy the correct part. They ship on time and I have never had a problem with them but confident if I did it would get resolved quickly and satisfactorily.

Just like the original. Steps are working as advertised.

exact replacement, fixed the problem

The product was exactly as described and was shipped and delivered very quickly. We had a steer tire blow out on our Toter that managed to damage the mechanism for our step, and this was exactly what I needed to fix it. 10/10 will continue to do business with etrailer!

Straight forward replacement.

I needed quick delivery. The product arrived on schedule just as promised. The web site gave good descriptions of the products so I was able to quickly find the right part. It was an exact match for the damaged part. I was very relieved to have it installed so we can now leave on time for our next trip.

Great product, Excellent service!

The part was delivered on time and worked perfectly. I had to use the arm of my old gearbox, but that was my fault. I was able to use the new part with my old motor by swapping the old gear with the new supplied one. Etrailer is my go to for most parts.

Word of advice... NEVER SEND VIA USPS if at all possible. Took 8 days. 25-30 movements throughout postal channel.Sat in this post office 2 days before any movement. ATROCIOUS!!! Also you should send the 3 screws for the purchasers motor that fit the Lippert gear box female thread. My screws were a size or two under the thread needed to attach the motor. CHARGE $5 more and send three screws. I had to make a 7 mile trip to ACE HARDWARE.

Just installed the kit this afternoon and everything working. Everywhere I read said you must change the magnetic switches, but when I put power to the step it worked before I had a chance to change the switches, it works in all modes with the old switches.

I installed this kit on a customers RV and he happy it works great. I have not heard from him for any warranty or complaint. I will use this company when needed.

The United States post office didn’t do so good but that’s not their fault. They did an excellent job Parts fantastic and works great.

I gave this a 5 because it was exactly what it said it would be. However, and advice for others purchasing this. I do not understand why companies that manufacture and sell things such as this want to be cheap and not supply something as simple as replacement nuts and bolts. If you are spending this amount of money, please spend an extra nickel and give us new fasteners. I misplaced the nut that goes on this and had to make a last minute run to get another one. Personally, I prefer to put new fasteners on a new equipment piece anyway. Listen up companies!

This kit was just what I needed. The steps work like new and the installation was very straight forward. I think the price was reasonable and installation time was a little over an hour and I cleaned everything well.

Exact oem replacement for the steps on my Tiffin. Once installed, they worked like new and are quieter and stronger.