# 1
etrailer Ball Mount Kit for 2" Hitches - 7,500 lbs
I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.
The hitch assembly included everything needed for quick and complete installation. Perfect fit for my 2023 Honda Passport. Have been using etrailer for some years now and have never had a bad experience. The self-help videos are a plus for customer service. Good work guys!
# 2
etrailer Ball Mount Kit for 2" Hitches - 3/4" Rise or 2" Drop - 7,500 lbs
Thank you etrailer for the quality products I received early last year. We needed a trailer hitch to install on our Subaru Forester for our move from Gig Harbor, WA to Spokane. We received the hitch hardware including the tow bar and electrical harness. The entire process took 4 hours. The installation process went off without a hitch (bun intended) using detailed videos I found online. Thank you etrailer.
I must say I like having my etrailer equipment installation was easy. But I really wish I had installed the factory hitch. Only because the provisions for mounting the wire harness is much much better. etrailer IS GREAT WITH ALL THAT THEY DO
# 3
Rapid Hitch Adjustable Aluminum Ball Mount Kit - 2 Zinc Balls - 4" Drop or Rise
What do i like about this hitch…i tow trailers requiring both size balls andmits easy to flip this around and adjust tow height. Its lightweight and easy to take on and off when needed. The built in locks keep the hitch on my truck. I like it and recommend it.
I purchased this to replace a Fastway Flash E Series Ball mount that I purchased and returned from another online seller that did not provide enough clearance from my rear bumper in the rise position. My vehicle really needed the extra 5/8ths of an inch of length on the shank of the Rapid Hitch. Clearance was not a problem in the drop position; but with a receiver that's 18-inches off the ground, I need to use the rise position more frequently than many. The other thing I noticed is that this ball mount is feels more substantial than the one from Fastway. In use, I prefer this to the Andersen EZ hitch I had been borrowing. It looks really cool. It has 5 adjustment positions rather than four and bit more adjustability in either direction. Plus, it still fits in easily in the storage area underneath the floor of my SUV. And did I say it looks really cool. I hated to put grease on the ball before I went to hook up the trailer. Also, I plan to get the lock set. It's looks great on my SUV and seems likely to disappear overnight and look great on someone else's vehicle.
What our customers are saying:
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