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The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.

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In February 2016 I bought a used Class A Motorhome with came with a Roadmaster Falcon Tow Bar. After a couple of trips around the country in my motorhome, I quickly realized why the majority of motorhomes I saw had a vehicle in tow. I searched for a decent tow vehicle and in June purchased a 2003 Chevy Tracker. I didn't know anything about Raodmaster or the quality of their products so I started reading reviews from satisfied owners and quickly realized I had a very good tow bar so I researched what I needed to hook it up on my Tracker. I got acquainted with eTrailer when I purchased the Base Plates to attach my Raodmaster Falcon tow bar to my Tracker. Derek at eTrailer was very helpful and took the time ensuring that I had the right parts to use with my used tow bar. The customer service I received was outstanding. I actually received my base plates the next day with free shipping! The installation instructions were clear and concise and I installed the base plates in about 1 hour and was ready to go. I took several trips (about 4,000 miles) with my Tracker in tow behind me and never had any issues. My Falcon Tow Bar I got with my RV is at least 10 years old and I considered buying a new one but I didn't want or need to spend the extra money since there really wasn't anything wrong with it. Then my last trip of the year (end of November) I was about 75 miles away from home running 75 mph (in traffic), when my Tracker (in tow behind me) was rear-ended on the highway. This accident could have been catastrophic but it wasn't. My old Falcon Tow Bar absorbed the majority of the impact! Needless to say, the tow bar was destroyed but the RV and Tracker never let go of each other. After settling up with the insurance company and fixing my Tracker, when it came time to buy a new tow bar, the Roadmaster Falcon II and eTrailer was a no-brainer. In my opinion, the quality of the Roadmaster product saved lives last November!

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The adjustable arms make this tow bar simple to hook up and disconnect. I can pull up behind our RV and hook up in about 3 minuets (including the wiring for our break buddy and putting the transfer in neutral). Disconnecting and stowing the bar is even faster. Although is tow bar is locked to the baseplate and folds flat it is so easy to remove I end up taking it off and putting it in the back when we will not be towing.

I was slightly nervous that this would be difficult to take on and off if I wasn't on flat ground. So for I have not had any issues and I really like that it hooks up to a 2 inch ball. My jeep has a lift on it and getting things level was easy with and adjustable height mount.

I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!

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Even after I complained to you that I had been -- falsely -- told you do not supply a Blue Ox base plate for Malibus and bought a Roadmaster, you send me a Roadmaster tow bar with some other brand's connectors. I will shortly send you a photograph of the base plate connection I have and expect you to send connections that match it.

Quick "free" ship (24 hours), easy install (once substrate work on vehicle completed, only takes 10 minutes), quality appears excellent. Still need "hitch up" restraint, safety cables and wiring harness.

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I purchased both the parts of the tow system. I just purchase a Jeep Grand Cherokee (99) to pull behind our motorhome for week end trips. We just returned from the first week-end with access to a vehicle to move around the area, and short trips to town. It adds a wonderful dimension to the experience. This system allowed us to pull this vehicle with our motorhome, and I can say it pulled as if there was nothing behind me. It was quick to hook up, and easy to un-hook. My labor time to install was about 2 1/2 Hours, and went smoothly. This is a wonderful product, and works as desired. I have attached photos of the After installation, and the camp-site we stayed at, (proving we made it)

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Functions by design. I pull a 2003 behind my motorhome. Easy to install, easy to connect to Jeep and hitch of motorhome. Never had an issue pulling, put about 5000 miles on since purchase. I would do it again if needed. Great product

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Very nice, i have used it 4 times flat towing my 89 Jeep Wrangler YJ over 1000 miles. Very happy and tows like there is nothing behind me, thanks for a fine product!!

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Works great on our Mini Cooper S Connects with removeable pins, making connections to the RV quick and easy.

Fit is perfect. Easy install and adjustment. Quality product

Nice, solid product. Easy to install and remove. Sliding action is very smooth, easy to extend and fold. My hitch coupler is slightly different design than shown but seems very heavy duty.

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Absolutely fabulous

Having used Roadmaster products for years imagine my surprise when after using my new hitch for only a month the right arm came apart while towing my car. I happened to be looking at it and was able to coast to a stop during a slight uphill grade which prevented my car from any further damage. As it turned out the bolts which hold the arms on had fallen out. Why I don’t know. I was able to use a temporary pin in the slot which allowed me to get to a hardware store where I replaced ALL the bolts holding both arms with grade 8 bolts and nylon locking nuts. The arm slid on the road, ground down a small corner and scuffed the paint but did not compromise the integrity of the hitch. The design works flawlessly even if the quality control could use some closer monitoring. All in all it’s still a great product. As you can see from the photos I doubled up the nylon locking nuts and have had no problems since.

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Very satisfied with my etrailer experience William was very professional and knowledgeable I will definitely be a return customer

This is a great towbar! I deliver motorhomes professionally and I did use a Blue Ox that went into the receiver hitch that I had to move from hitch to hitch rain or shine. Now all I have to do is put my small lightweight pintle hitch hook into the receiver and just quickly drop this lunette ring onto it easily, but when I’m not using this at all it’s so easy to just remove the whole towbar from my vehicle. I also like how easy it is to fold up so that it’s all compact and out of the way when it’s stowed on the front of my vehicle. This makes my hooking up and unhooking so quick and easy. The only thing I don’t like is when I end my trip on a downhill or slightly turned it’s hard to get this towbar off of the pintle hitch by myself, but I have done it every time with a little back and forth moving of my vehicle.

I am using this on the front of a UTV to pull around so it is plenty strong for that and is working good. I ordered the pintle version so that I could fabricate a clevis style hitch and use a hitch pin to pull behind a pickup or tractor. I only gave 4 stars because the latch on the left sider sometimes has a hard time latching. I don't know if there is a way to adjust the lock or not.