# 1
Roadmaster Falcon 2 Tow Bar - RV Mount - 2" Hitch - 6,000 lbs
Ordering and delivery were flawless. Thanks, TR
I purchased this to flat two my 2016 Wrangler Unlimited. It was very easy to install, quick to setup when you want to use it and folds way easily when you are not using it.
# 2
Roadmaster Nighthawk All-Terrain Tow Bar w/ LED Lights - Non-Binding - RV Mount - 8,000 lbs
Very good quality everything included except maybe bag only
We traveled 7,200 miles last winter pulling your 2023 2 door Jeep Wrangler and it performed Excellent. I did buy the optional cover which I think this is a wise investment to protect it when parked.
# 3
Roadmaster Sterling All-Terrain Tow Bar - Non-Binding - RV Mount - 2" Hitch - 8,000 lbs
The parts worked well with my application. 2005 Jeep Wrangler Rubicon (TJ)
I purchased the Sterling All Terrain Tow Bar along with the EZ5 base plate kit and wiring kit for my 2015 Jeep Wrangler. Everything was easy to install and work great. The people in customer service at etrailer.com were very knowledgeable about the products they sell and extremely helpful. Very pleased with everything. thanks etrailer!
# 4
Roadmaster BlackHawk 2 All-Terrain Non-Binding Tow Bar - RV Mount - 2" Hitch - 10,000 lbs
Easy to install and easy to use. Being newbies to the motor coach world, this tow bar is made for ease of hookup. It took less than five minutes to unhook and hook up. Love it! We did not use the base plate that came with it but chose to add the direct connect base plate with removable arms (RM-521424-5) This combination made it excellent to use!
Towing a Wrangler 4 door behind my motorhome, have gone 20K miles now and no issues, i am not using the cross bar as my vehicle mount does not require that. Due to the road dust and everything it gets quite dirty of course. It has been working well along, easy enough to connect. If you have to disconnect on a hill it gets a bit tricky to unlatch and such, but just takes practice.
# 5
etrailer SD Non-Binding Tow Bar for Roadmaster Direct-Connect Base Plates - RV Mount - 6,000 lbs
Tow bar has been flawless in over 8500 miles of travel so far. We use this on a 2DR 2015 Jeep Wrangler. Hook up and detach is quick and easy. Highly recommend if your towing a light vehicle like ours.
excellent Tow Bar for the money!!! My Toad is a 2012 Wrangler and pulls great with this bar!
# 6
etrailer XHD Non-Binding Tow Bar for Roadmaster Direct-Connect Base Plate - RV Mount - 10,500 lbs
First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.
Was simple to install. The only hard part was installing the backing nut with the wire handle. That could be done different.
What our customers are saying:
"In these days of customer "no service" I am usually disapointed when doing business with people I don't know. It was refreshing doing business with you. I'm impressed!"