Most Popular Locks Not Included for 2018 Subaru Crosstrek

First time customer, and first time using a bike mount for our car. We just purchased new bikes and plan on lots of riding this summer. Setup was quick and easy. The bikes look and feel secure while driving, and it all looks great on the car.

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Fits like a glove on my 2019 Subaru Crosstrek. Will work out perfectly if our family of 3 turns to 4, and if not that’s cool too. Built solid and adjusted to fit the stock 1-1/4” hitch perfectly. etrailer.com’s customer service is next level! I had a shipping confirmation the same evening I ordered it, lighting fast delivery time, and had constant communication all along the way.

Works really well on my Cross Trek. I only have one bike and can open and access the hatch without removing my bike if I put it on the outside. Only improvement I can think of is if the tubing were larger it might be more rigid, but it does seem strong enough as is.

Rack seems like quality, no wobble. One of the set bolt threads was stripped but customer service was Great! Got me a replacement insert in 2 days! 4 stars for customer service

Really impressed with the quality for the price. Looks great too. Does a great job of securing the bikes as well. I’ve owned bike racks that secure by the top tube and find this design much easier.

I had a little bit of trouble assembling the rack at first, but it was complete user error and the folks are eTrailer were really patient in helping me out. Once the rack was assembled it has functioned wonderfully. My only note is that it appears to be built to sway slightly which is strange, but doesn't hurt anything. Bottom line: great product, great price and I'm happy I bought it.

Fantastic customer service, they caught an error on my part by pointing out my hitch wouldn’t fit my bike rack, on the holiday weekend no less! Great product, heavy duty!

I purchased this bike rack a year ago and I use it A LOT. I had to buy and install a stabilizer because without it, the unit would sway back and forth even without a bike on it (very noisy). This makes removal more cumbersome but since I keep the hitch on year round it doesn't matter to me. The tilting function is fabulous allowing easy use of my RAV4 hatchback. I can even tilt it down with a bike on it. I got the 2 bike hitch. Plenty of room for two bikes to fit without rubbing. Lastly, the hitch has a sizable through-hole on the bottom to thread a good sized cable so I can lock my bike up. Sturdy. I highly recommend.

The Rhino Rack has been the perfect addition to my Outback. It looks great, and I love the built-in through-axel bike mounts. It's nice not to have to have an additional mount for my bicycles! Is this the perfect cargo basket?

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Phenomenal Product. We purchased for our 1200 mile road trip in August 2019 to Sedona the coast and back home in Northern California. Everything was safe and secure our entire trip & no problems other than lots of bugs to clean off our rack & baskets when we arrived at our final destination. We would highly recommend this product and the excellent customer service at etrailer.com.

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I bought this bike rack to use with a Curt Trailer Hitch Receiver Class III for a Crosstrek 2018. So far no issues, pleased with the purchase. I am also using the Swagman Anti-rattle Hitch/cable Lock, which was easy to install. My only complaints are 1) the pin that allows the top part of the rack to be folded becomes easily stuck when removing/inserting and 2) depending on the bike frame, it may not be possible to mount on this rack. Regarding number 2, I have a mountain bike that does not fit on the rubber cradles. I was able to remove the outermost cradles (they slide off after removing the safety screws) and placing the bike on the horizontal polls themselves (with some padding using rags and reinstalling the cradles to prevent bike from sliding). Overall these are minor comments and for the price I really can't complain.

Works just as it's supposed to, which is always a pleasant surprise these days. I can't see any difference between it and racks costing a great deal more.

We just received the product and put it together. It appears to be well built and solid. Easy to put together. Can't wait to use it.